O'Reilly Auto Parts store #900 in Winchester, Tennessee, located at 1300 Dinah Shore Boulevard, is consistently described as a great and helpful place for vehicle supplies. Customers report receiving exceptional help from knowledgeable, good, honest, and kind staff who make them feel truly cared for. The employees are friendly, welcoming, and act as natural educators, taking time to listen and explain auto care details to empower customers. They are quick to assist with needs like battery problems, offering services such as free battery testing and installation. The store carries the necessary parts, tools, and accessories. It offers various store services including free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. This location also resurfaced brake rotors and drums, makes custom hydraulic hoses, mixes paint, and has a free Loaner Tool program. While service is typically high, there was a rare reported mix-up with a special order part not arriving. The store itself is noted as being fairly clean and free of litter. For many, it is the first stop for any car parts needed, with a straightforward return policy and a commitment to customer service that encourages customers to return.
