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October 2023 by Josh Mcgaha
Kyle and his crew are the best around! Been doing business with them for years and won't go anywhere else!
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September 2023 by Elianne J.
Can't say enough good things about all the guys up here at Abilene Radiator!! I had multiple issues with my car over the past month that brought me in and their customer service stands out! I'd definitely recommend them if you want trustworthy quick service!! 10/10!
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August 2023 by Justin M
Called first saying I needed a new radiator said bring it in. Hauled the radiator telling them first it is leaking around the neck and has for some time. The core on the other hand is leaking bad. Took 4 days to figure out I needed a new radiator core. Took a little to get one in not on them. They put it back together call its ready. I install it and not even before 140 degrees fluid started coming out in the same place on the neck. I get short and tell him he needs a new tester and he shoves me. Yes I said profanity and told him he needs to do his job. Guess what freedom of speech. I have more of a right to be passed then him I am a diesel mechanic for 23 year and this is for a week service company. Kyle the owner has a problem admitting his guys mad a mistake. If the customer is not happy you don't need a business.
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August 2023 by Evan Beasley
The staff has no customer service. One staff member says they can’t get to your vehicle for several weeks. Another staff member will then tell you, you can drop your truck off @ 8am. When you go to drop it off at 8am they’re rude and turn you away. If you talk to someone there be sure to write the name down. If you don’t they will basically call you a liar and say whatever conversation you had didn’t actually happen. Worst customer service I’ve ever dealt with.
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August 2023 by Joe Morales
I had a crack in my radiator. Let's just say they had a quick turnaround. Dropped it off Thursday afternoon and picked it up Friday afternoon. Reasonable pricing ??
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June 2023 by Callie Gordon
I was having issues with my Jeep and was recommended to Abilene Radiator. Best decision ever! It took some time to figure out what was happening and it was frustrating to keep having to take my Jeep back to the shop but Kyle and Heath and everyone at the shop were extremely nice and determined to fix my Jeep. I would highly recommend Abilene Radiator to anyone! They are now my "go-to's"!
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June 2023 by russell patton
These guys always do a good job. They always make the pricing right too. Very nice guys.
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May 2023 by Rachael Sikes
When I found myself stranded in Abilene after my car broke down, the amazing team at Abilene Radiator & Air Conditioning was there for me. They not only quickly attended to my vehicle, but also delivered top-notch service in fixing my radiator issue with expertise and care.Their reasonable prices and professional attitude made me feel at ease, knowing I made the right choice for my radiator and air conditioning needs in Abilene. If you find yourself in a similar situation, don't hesitate to trust your car to the best auto repair shop in town - Abilene Radiator & Air Conditioning. They truly saved my day!
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March 2023 by marve johnson
The staff doesn't have good customer service. The owner keeps dogs in the lobby area, roaming freely. I witnessed a person being afraid of a pitbull there where she screamed and cursed fro someone to get the dog away. The owner simply kicked her out without an apology. She was not hurt ro my knowledge and the dog did not seem aggressive but that person wouldn't know that initially with a large white pitbull jumping at her.
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December 2022 by Suzy Muszar
Dropped my daughter's car off yesterday afternoon because the ac and heating would not work. They immediately diagnosed the issue, fixed it, and did not charge since it was a minor fix. Ready the next morning. If you have mechanical issues, call these folks. They are honest and fair
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October 2022 by Kimberly Scalf
Super good service, communication, and work. Honest and fair!
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August 2022 by Justin Powers
Unfortunately, didn't even get the chance to have my car serviced here because of how dismissive the front desk man was. He was very short with me, didn't take any of my concerns seriously, and barely gave me the time of day.
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August 2022 by Justin P.
Front desk employee was rather rude when I was asking questions, wasn't wanting to help at all. Would not recommend.
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June 2022 by Brian Parker
These guys were awesome! I was from out of town and had a car that was overheating a bit on the road. I wanted to get a coolant flush because I had good reason to believe the radiator was all gunked up. I needed to get in asap before leaving town on a 12 hour drive and they squeezed me in first thing in the morning the next day! They got me out of there quick, were priced great, and the best part is, I have had zero overheating problems since! Thank you Abilene Radiator!!!
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May 2022 by Juan Martinez
Great place and they help you out with after the fact, if anything comes up
