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January 2024 by Paul Talley
The people are amazing. Very helpful.
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October 2023 by John Burwell
They came out and fixed my water softener. Very nice people to work with, fast service.
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March 2023 by SusanGa Thor
Abilene Water Service has a water dispenser outdoors on the front their building, and you can fill up even one gallon empty jugs! Only a quarter per gallon and this also encourages recycling reusing those gallon jugs...GREAT FOR THE ENVIRONMENT AND THE WATER IS WONDERFUL! THANK YOU FOR THIS SERVICE ?
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March 2023 by R. Walker
I was lied to about installation price and then stuck paying because the contract stated a different install price. I specifically asked to make sure of the price before I signed the contract. My home was already fitted for a softener before installation. Go with another company.
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March 2023 by Larry Workman
So friendly
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December 2022 by Jerusha V.
Wow. Absolutely find someone else to work with. We placed our order for a whole house water system over a month ago (which is no cheap order by the way). The original date for our system install was 11/23, one of their workers got Covid so we were understanding about the delays. Finally the new date comes to get it installed and the guys couldn't find our water pipes in our front lawn - ok, we're understanding again. We sought out the home builder, contacted him, and found out where the pipes are. Well now Culligan is saying that they're trencher is broken and in the shop. Barely any communication and we're at today. We contacted them yet again and their (one and only I guess????) trencher still is in the shop and they have no clue when it'll be done so our options are we can find a plumber and hire the job out to someone else or cancel. How in the world can a company that solely does this not have the tools or any idea when they'll have the tools to get the job done?? So annoyed we wasted all this time for nothing and now we have big bare spots in our yard!
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March 2022 by Marvin Mitchell
As a business owner i know the import ants of customer service we are a new customer of there company as of 12-07-2021. we are very impressed with there great customer service. Everyone at the Abilene Office thank you for your great service and your clean showroom and offices.
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March 2022 by Sandra Barnes
They lie and try to screw you out your money they told me I could rent to own my cooler then I call back to see how much I owed on it at first it was 281 now they saying we didn't say that which is also a lie. Now I want to return it and they want to keep half my money... Smh what people won't do for money... They will dry rub you any way they can to get a penny... If you going to dry rub me hug me or something let me feel it
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March 2021 by Patricia Hazelwood
I enjoyed my visit the lady there was very informed & helpful I was finally able to find a bottle & pump that fit together, the ones they sell at Wal-Mart to Lowes 'Primo Bottles & Primo pumps' do not fit each other as claimed, Tk u for all ur help
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March 2021 by Corey Jenkins
Great service from great people
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March 2021 by Shanna Pierce
We have been one of the many without electricity or water. We have a Pelican water softener system that froze and one tank broke off leaving us with no water and no way to bypass till repaired. Josh spoke with us on what we could do. He asked for pictures and talked my husband through the way it works. Although we have to wait till it thaws to repair Josh eased our minds and would recommend him and this Company for All your plumbing issues! He went beyond our expectations!
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February 2021 by Dawn McDole Bledsoe
Abilene was hit pretty hard. Water is not easy to come by. I called Culligan after having tried all the grocery stores for bottled water. They didn’t sell individual bottles. I was calling for my elderly Aunt who had been out yesterday, searching everywhere and found none. The lady on the phone came back and said that one of their techs happened to have a pkg of bottled water for his personal use. It had one or two gone from it and she almost felt guilty for offering it, saying they absolutely wanted to help their elderly! So, her husband is loading it up and DELIVERING the water for her!!!
I just want to say what a blessing this is and how grateful we are!
If y’all need a regular water delivery...please use this wonderful, community-minded, senior citizen caring, business.
God Bless Y’all!!
Dawn Longino/Ginger McDole
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March 2020 by Lisette Allen
Great service and very friendly people
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March 2019 by Benjamin Young
10/10! Abilene Water Service is amazing. They deliver water to our office monthly and have put a reverse osmosis system in our home that we absolutely love. I highly recommend giving them a call! They are affordable and provide some of the best customer service I’ve ever had! The new owners are local and the product is amazing! They even just added water dispensers so we can fill our extra jugs anytime we need. We will be lifelong customers!
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August 2018 by Ivy H.
Absolutely GREAT service. We recently moved to Abilene and the tap water wasn't great. We are huge water drinkers. We tried Culligan despite the review from two years ago. Very affordable and the water is awesome! Chris, the manager, took care of us. And we have received EXCELLENT service after the sale. Our route delivery guy is great too. Very pleased and highly recommend!!