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January 2024 by Ryan Beeson
Great selection of items, very helpful staff. They also support local businesses by selling local brands, like Iceland Coolers!
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January 2024 by Loco Engineer
Fast friendly service. Always someone waiting at the door to greet you and help you find what you need.
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December 2023 by Dustin “USAPatriotMan” Archambeau
I recently visited this Ace Hardware store to purchase distilled water. Upon inquiring, an employee responded immediately with a ‘nope,’ which caught me off guard. When I expressed my surprise, the employee reaffirmed their response quite bluntly. This was my first encounter with this particular staff member. Following this exchange, I decided not to continue with my other planned purchases and left the store. I’ve noticed a recurring issue here; the staff often seems to be monitoring me, giving the impression that they suspect me of shoplifting. This has made my shopping experiences uncomfortable, despite the store’s convenient location near my home.
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December 2023 by John Oliver
Bailed me out again, very happy did not have to drive to town for a 5$ part.
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September 2023 by Patti Stroh
The employees were friendly and knowledgeable, they actually helped which is a huge difference from the big box lumber yards.
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September 2023 by John Natividad
Still the place! They always seem to have the nuts and bolts you need. Especially the hard to find ones. A little out of the way, but well worth the drive!
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September 2023 by Jim Skinner
I like this store and have bought there since it opened. Staff has always been friendly and helpful.Yesterday I picked up several items and used a discount coupon that was mailed to me. One item was a LED light bulb. I wasn’t positive whether I needed daylight or soft white to match another one I have. The employee on the register told me that if I needed the other one, just return the bulb with receipt and get the one I needed. Once I got home I discovered that I had purchased the wrong bulb. I went back today and figured to just trade the bulb and be done like the employee told me I could do. I was told that I would have to pay $1.24 additional since they were not the same price. I explained that I had used a coupon and that was why the price was different and that I just needed to get the other bulb like I was told I could do. At this point I suppose I was deemed a problem customer and a lady from an office was summoned to take care of the problem. Again, I explained the situation and she told me that there was no way they could do that because the computer wouldn’t allow it. Ok, now I admit that I used a little terminology expressing my opinion about the computer running the store. She offered to pay it herself and I told her that I did not want or expect her to pay. I left $1.24 on the counter and got my bulb and left.I totally understand that computers track inventory. Ok, got that point. Here is what I think should have happened……. Refund the discounted price on the returned bulb, and adjust the price on the new bulb to make it even. Exchange is made. Inventory is correct. Customer is happy. Everybody is taken care of instead of losing a regular customer over $1.24 and getting a bad review. It shouldn’t have to be this way.
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September 2023 by Brian Nichols (Buffalo)
Fast and super friendly and helpful staff upon walking in the door.
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August 2023 by Rooster Wood
They have knowledgeable staff and they don't mind questions
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August 2023 by Matthew Briley
Stop in to get treager and meat church products. Keep looking for pecan shell pellets
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July 2023 by Rooster
They have knowledgeable staff and they don't mind questions
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June 2023 by Gary Cox
Nice neighborhood hardware store. The employees are always asking if they can help you.
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June 2023 by Craig Alvis
Very nice store. Helpful people
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February 2023 by Steve Boley
Great little hardware store in a perfect location
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February 2023 by Jody Jones
This is the most helpful store on the planet!Walk in and tell them what you want,And walk out 2 minutes later with exactly what you need.Their deer corn is also great quality and 20% cheaper than anywhere else in abilene
