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September 2023 by Lisa Antuna
The last 3x I have gone to this location, I have had great customer service. I think the girl’s name tonight is Denise, and she went above and beyond trying to help me find som ranch seeds. She was very kind and helpful. Way to go Allsups on hiring people who help bring customers back to your store.
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September 2023 by Reid Griffin
I can't even rate this location low enough, 1 is even too fair. Sense this location was remodeled and management changed, it's gone down hill. The current manager and her crew need to be sent back to their original location. This location may look nice, but it is far from it. inattentive staff, improper food handling (constantly might I add), lack of stock on random items (the truck didn't bring X this time), randomly "clean", messy counters, improper or unprofessional conversation at the counter (ALSO speaking of company numbers and numbers of other locations, BY the manager) and general bad attitudes. It saddens me really. I've frequented this location for 7 years now, as its on my way to and from work. Although before it may have been an older dirtier looking store, I'd rather go there than any other place in town. The staff then at least were great to deal with, and would ask about your family, your day, etc. Now you're lucky to get a grunt from an employee, or acknowledged. Or better yet, stand in line to then have a line closed and moved from one register to another. This store has been through roughly about 7-12 newer employee's sense the remodel, and I've only run across 2 that were in the least bit helpful and or caring. One has sense been fired or moved locations and the lady with the cowboy hat in the morning (I'm so sorry I never caught your name) may seem frustrated, but has a nice smile and a "have a great day" with every transaction. She was my last bastion of hope for this place. But time and time again I'm reminded of why I dislike stopping here and will go to other places in town. I'm not calling for "repercussions" or requesting Tina, Chris and their team to be brought back or anything like that. Just letting someone know this place isn't what it used to be, needs to be looked at and it is sad to see. I won't be returning to this location for quite awhile. I'm baffled by the "positive" reviews I see posted on here sense the remodel. I'm not normally one to leave a bad review on a place, but I'm fed up with this location.
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September 2023 by Marie Fullerton
Went to this location a few days ago where there was an employee with pink hair swearing in front of customers, talking about doing drugs all while there was no food available and when asked was told "that its been really busy" even though there were 2 other employees working both playing on or talking on there phones. I was never offered a rewards card instead employee entered hers so she could get the points. The drink station was dirty, sticky and gross the bathroom had no toilet paper or soap. The trash outside was over flowing and I was made to go inside to get my receipt for gas. This is not my first horrible experience at this location I thought I would give it another chance but after this I won't be visiting this location anymore. I might as well go to the locations not updated at least there you expect less and still recieve better than this.
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September 2023 by Dajhalyn Monaee
Great customer service, a clerk help me set up my rewards card so I can save on gas. I got food from the store as well and it was great. I recommend this location.
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September 2023 by Dezarray Bravo
Great service, every time I go there the store is so clean.!! The employees are very sweet..
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July 2023 by Brandon Kocurek
The Allsups next to Betty Hardwick LITERARY stole $3.30 from me. I paid for gas and they show me a receipt saying that my bank would not complete the transaction YET I HAVE THE LEDGER THAT SHOWS THE TRANSACTION AS COMPLETED. I SHOWED THE INBRED EMPLOYEES THIS BUT IN THIS case I guess the customers always wrong.NEVER GOING BACK.Whoever reads these feel free to contact me so I can show YOU that YOU took my funds.-passed off
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July 2023 by Aussie Wrightson
Best Allsups in town. Always clean with attentive staff and well stocked. If you're from out of state, you NEED to try the burritos here.
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July 2023 by Kimberly Bewley
Very clean, and the clerks were so sweet.
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November 2022 by Hao Tran
Free air bump. God bless us.
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November 2022 by Nate Dick
Nice store! When walking up to the register the man appeared to be asleep. When I sat my merchandise on the counter I asked "how are you today?" He just looked at me with blank eyes. After he scanned my merchandise he didn't tell me a total or that the card machine was ready as I stood there with my card in hand... but again a blank stare. He did not offer to bag the two drinks I had bought so I grabbed a bag myself and put them in as I walked out. I understand workforce issues these days, but this is not typical of Allsups employees from my experience. (10/05/22 6:20PM)
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August 2022 by Amanda Oliphant
First time inside the new store. I was highly impressed, that is until I got to the counter to check out. There were 2 workers behind the counter. I look to right where one of them were standing (the area where they prepare their burritos, chicken, etc). 1st thing I noticed is that a employee with very long hair and beard is not wearing a hair net.. then to my horror he pulls out a hair brush and starts brushing his hair in the cooking area! Coworker said nothing, didn't seem to have a problem with it. Then the man starts picking his hair out of his brush! I was so disgusted. Thank God my food was sealed and not made here. I walked in thinking this new store was amazing only to leaving feeling sickened. Best advice is to not eat anything prepared here!
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August 2022 by Bradley White
First let me take a moment to offer a HUGE congratulations to the store manager, Tina. Tina I was so happy when I learned that the new store (So beautiful!) was to be your store! All too often we hear of Corporate taking such things away from the person who actually earned the opportunity to reap the benefits for all the years they've 'shown up'.Congratulations Tina! (I only wish Darlene could have been here to be a part of it.) But she's smiling down on you from heaven I'm sure.To corporate: GOOD ON YOU! Thank you for keeping Tina in her store! I've read some of the reviews. Let me say that every basket has good and bad apples. There will always be challenges when people, personalities, agendas, life's baggage, etc. are involved. Everyone has a story. My story relevant to this store is this. I was homeless for about 2.5 years. I had no drug or alcohol issues. I don't have a criminal record. But I found myself homeless after my inheritance was stolen while I was recovering from open heart surgery. But that's mine to carry. This store, Tina and Darlene, Simon and Chris was kind to me! Darlene was a stickler for the rules. But she was fair. A hard worker who had her own story. Kind... It seems like a foreign concept in this day. But it should not feel this way.Many of the folks, if not most, who live in Abilene call themselves Christian. Jesus said, "... Be kind one to another, tenderhearted, forgiving one another. Even as God for Christ's sake has forgiven you." - Ephesians 4:29-32Sir, they were kind to me! Tina, Darlene, Simon, Chris and another young man who's name escapes me. Always a kind, encouraging word! It made a difference in my life and I'm grateful.Tina and Chris are the only two still there. So way to go guys! God bless you! Simon is down the street now but we are still friends. Darlene, wherever you are, GREAT JOB! Thank you for hearing my story that day!To the owner of this store: Do you think anyone can top this review? ?Respectfully,Brad White - The Homeless PianistPS - I've been off the streets for almost 4 years now. Without kind people, I'd be dead.
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June 2022 by Alphabet '67
This Allsup’s has a better crew now. The old one was questionable but since they’ve rebuilt it, it has made up for the bad experiences; for me at least. The people are friendlier and it is much cleaner.
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May 2022 by Dario Chavez
I visited this Allsup's location not too long ago on my way back to the Austin area. I'm surprised at all of the negative comments, as I had a good experience when I stopped. My jalapeno corndog and chimichangas were fresh and the employee was very nice.
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October 2021 by Jennifer J.
Went to get some burritos the clerk was on his phone, I asked if he had any more burritos in the back he said yes but he has not slept in 24 hours and he gets off in 10 minutes. Then he went back to his phone.
