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July 2024 by Fred and Arlene Mendler
I was in today - July 4th. There were two associates working and each had a customer. My gripe is that I was not acknowledged at all - no Hi we will be with as soon as we can - or just a hello. Nothing. I worked many, many years in retail and customer service is a priority. I would have no problem waiting - but let me know you care I’m there. I left and went to the facility in the Mall. Same exact scenario. Two associates- two customers - no acknowledgment. Sad
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July 2024 by Kevin Pribble
People in store ok customer service on phone no good
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July 2024 by Prissydel Gado
So busy and only 2 employees
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June 2024 by Mike-Dow Davis
I had my phone on sos mode all morning yesterday, and Edrick pointed out the reason was to eject and pop in my old sims card. He also replaced the physical copy with an electronic copy so I could not worry about damage done by big physical impacts to the phone(dropping it, etc). Thanks Edrick! And thank you AT&T great service!!
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June 2024 by Bobby Kirby
Very professional and helpful.
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June 2024 by Rene HS Hernandes Sanchez
In a few minutes they resolved my request, which other companies could not resolve.
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May 2024 by Sean Rasley
Val, helped me out after I lost my phone. He made a stressful situation turn into a positive expierence. Thank y'all so much!
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May 2024 by J W
Went in to upgrade phone..Tried the 14 day trial of directv stream. Canceled within 14 days. Still being charged after two months.
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April 2024 by Dale Boecker
The staff in the facility in Turner Plaza have always been prompt, courteous, professional and efficient!
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April 2024 by Phill Brown
Outstanding Service Thanks
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March 2024 by Malinda Calcote
I had a great experience with my last visit. Friendly caring staff!
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March 2024 by Sue Ann Holland-Vargas
Jeremy (Val) provided excellent customer service. His honest input eased my decision making.
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March 2024 by Aaron G
I've used this location for many years and I have never had any issues with them. I recently upgraded my phone and plan and Luis answered all my questions and went over everything with me in detail. This location has always been helpful to me and I will continue to go here in the future.
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February 2024 by Lux Cosmetics A.
do not ever buy a phone from AT&T. not if you ever expect that you may decide a year down the road that you want to change service providers. even if you purchase your phone for cash, and keep the service past the "6 month minimum service provisioning" getting att to do a network unlock on your phone will be met with infuriating opposition. they basically as a company hold your property hostage in order to keep you as a customer. just order directly from the manufacturer. would give 0 stars but its not an option.
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January 2024 by Joe Seabourn
The wait was short and the service was perfect . My response on question 1 was a typo you service and help was very satisfying, I will continue to buy AT&T productsThank Joe M Seabourn
