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February 2024 by Cynthia Burleson
Very helpful and pleasant to work with. Great job
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February 2024 by Joseph Myrick
D'Linn was very professional and knowledgeable! I was very happy with my experience. She should be commended for being able to solve any problem I had with a proper solution.
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February 2024 by Lecrisha Govan
Friendly and helpful staff when issues arise.
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January 2024 by Cameron fulfer
Max is AMAZINGGGGGGGGGGGGG !!!!!! Absolutely phenomenal and I will definitely be back to see him !!!! I switched from Verizon to AT&T because of his advice
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January 2024 by P Harrison
My sales consultant Max and his manager Justin were outstanding! Knowledgeable, professional, and extremely competent. Go straight to them for your ATT service!
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December 2023 by DWIGHT WILLIAMS
Mr. Darryen Kinnebrew was a ray of sunshine in the purchase of the new IPhone 15 yesterday (11/26/23). Not only was he very professional, answered all our questions, explained the new features of the phone...all the while checking in new customers as they walked in.He had the air of being a Manager (without the Manager's pay) by coaching new employees as questions arose without sacrificing our employee/customer relationship. He had his hands full and he handled it VERY WELL.He deserves a Christmas bonus and a Managerial Position.
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November 2023 by K G
Had to come to Abilene because our local store couldn't help us. Brandon was awesome and worked to make it all work for use. So thankful. Definitely recommend the store and him if need help.
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November 2023 by Justus
the worker who helped me, Darryen, was absolutely delightful. I was considering switching over from Verizon, who I have been with for nearly 10 years. He sold me quickly, made the transition smooth and easy, and was absolutely delightful and very friendly. I can't speak highly enough of him.
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November 2023 by Case Wegner
Sandy was very helpful! the entire process took 30 minutes when it usually takes a few hours.she was professional, courteous, and very knowledgeable!
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November 2023 by Austin Kintz
My wife and I were in the market for new phones and plans and the previous phone companies we went to yielded poor results and experiences. Justin at this AT&T was the best getting us the plan we needed. Awesome experience!
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November 2023 by Corey Cook
Robert Beltran is great. Would recommend him to any and everyone looking for fast and efficient help for their phone needs at ATT southwest dr in Abilene. Thank you sir!
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November 2023 by Sara Simons
Maria is always super friendly. We love having her help us when we come in the store with questions.
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October 2023 by Sherry Wright
Brandon was very helpful in explanning the process of getting a new phone with a tradeIn. I recommend this store I have shopped here for years and find the customer service to be excellent.
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September 2023 by Fu Lo
I have been living overseas for the last five years and have just arrived back in America 1 day when I tried to get a cellular plan. I was denied service for a post pay plan because the store would not recognize a military extension for my drivers license. I thought the purpose of a military extension was to avoid these kind of situations for service members, definitely not the welcome home I was expecting. Not military friendly
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September 2023 by Kady Johnston
Darryen was so great! He helped us so quickly and was so nice and gave honest advice on our best routes! Thank you so much! Awesome service!