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November 2023 by Crystal King
The crew at auto aide are very friendly and get the work done at a reasonable price. They offer military discounts as well.
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July 2023 by Chris Seymour
They are really good people over there.
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July 2023 by Morgan Medford
Grandmother called and got a bid on a job.Paid the money picked the car up today to find out the issue was not even fixed. Same codes on car same issues with car… sooooooo what was she charged for if nothing was done.Called to address the issue and told it would be another $300 something for an electrician to come in. First off no, you don’t get to charge someone that amount of money to do absolutely no repairs, and then expect another $300. Didn’t give a proper bid in the first place. But we are fine going else where but expecting a refund as the work was not done.
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February 2023 by myke Alvarado
Deceptive business practices!I called for a price on replacing a starter on my truck. I gave all of my vehicle details and was given a quote of $200-$300 plus towing. After having it towed, I was called and told that after checking my vin, it was now going to be $480 even though I had given all of the vehicle details in advance. When I went to pick it up, the price was now $505. When I asked why they simply said there was extra labor for removing a heat shield. Again, they had all of the vehicle information when i called the first time. Just beware
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July 2022 by Greg Ewing
This place has gotten rid of the DIY service. It was the only one left in Abilene. Don't know if it has been advertised that the DIY service is no longer available but when I looked for a DIY service around here this place popped up. Again it is no longer available.
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January 2022 by Ronald West
Really good friendly place to get your car fixed
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March 2021 by Veeness73
Nice customer service.
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December 2020 by Mike Carter
James and his crew are GREAT. Helpful and patient with nonprofessional mechanics.The service he provides is unique to the area. You may rent time in a bay, using shop tools. You may rent a bay, and utilize help from the staff. You also have the option of having them do the work, like a standard garage.
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October 2020 by Kelly Kirch
I was referred to Auto Aid through a friend who highly recommended them for quality service at an affordable rate. She has used this repair place for years and trusts them implicitly. I’m glad because I’m from out of town and only here to help my daughter who was broken down in town on her way for emergency room treatment. James was everything she said he was! Quick, honest, inventive with solutions and cost saving techniques, etc. He didn’t “man-splain” like so many other places would. He didn’t over-charge and in fact resolved our issue with the least cost to us. My daughter is a customer for life now and I sincerely wish he had a location in Ft Worth too. Thank you, James! You were such a blessing to us during this very difficult time. I believe everyone should come see you for repairs.Service: Transmission
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August 2020 by Justin T. Richardson
Great services and friendly staff. I needed my alternator changed they did it in a timely manner plus they were the only in town open on Saturday and the cheapest for the service I needed done. Will definitely return for future services.
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August 2020 by SUSAN mccutchen
Very polite,very helpful, the mechanic was a hard worker and very nice
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August 2020 by Bruce Tentzer
Best service, best prices, and HONEST...
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June 2020 by Color EDEN
Knowledgeable people. Always score the best price here.
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June 2020 by Danae Bryan
I recommend this DIY shop. I received helpful advice about my vehicle's specific maintainence needs.
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February 2020 by Michelle Irwin
Very good service reasonable prices
