“I had a great experience with my loan officer Marilyn Edmunds! She is patience explaining everything to me as far as the loan, very quick about it. I appreciate everything she did! Great loan officer! Thank you again! God Bless! ?”
8:30AM - 5PM
2 Village Dr #100, Abilene“As a Realtor and a Homeowner, I have used City Bank Mortgage both personally and professionally. Lisa Boyce and Angie Thornton are by far some the best mortgage lenders I have worked with. They make the transaction seamless, their attention to detail, ability to cover all the bases and help avoid all the pitfalls associated with home mortgage lending, makes life so much easier. They are always available for questions and give sound advice. Thank both of you for what you do, its greatly appreciated!”
1 - 4PM 8AM - 12PM
1217 E South 11th St a, Abilene9:00 AM - 5:00 PM
400 Pine St, Abilene8:30AM - 3PM
3560 Catclaw Dr, Abilene“I love this place! Start your IRA and fun portfolios today! You should be supplementing your 401k with an IRA anyway. 5,500 a year - c/mon, I know you can do it! Nick is the area account manager and he has always made time for any questions I have. He is very accessible, over the phone or in person. He has grown my investing knowledge leaps and bounds, so much so that In addition to maxing my 401K and Ira contributions annually, I also use a separate account to invest in pick em stocks. I understand how to research stocks, watch for dips, when to buy big, how to diversify correctly.. Etc etc! Now granted you have to be willing to invest, and there is risk involved. You also have to show initiative to learn about what your investing in, how it performs etc. If your not interested in learning much, and just want something to direct deposit into.. A set it and forget system that you don't have to manage much, Nick can set you up with that also. Schwab also took time to educate me on their online site, stock management, performance monitoring, trading etc, as well as the app. I'm no big fish or anything, but I'm making money, saving money for retirement.. For a guy who never really understood finances, I now have a maxed 401k maxed IRA and another fund that I send extra money to.. All diversified in different ways. Saving money is boring but necessary.. Why not put that money to work for you while it sits?!?! You can still access it if you need to! Now Go Get Rich!!!”
“I just want to share that this is a great bank to trust. I had just lost my card and had to replace it and with the bank being short staffed I was able to get me a new card the day of. Raul and Shawna are excellent at what they do. Shawna was very professional and walked me through the steps on the phone. Very courteous about it we needing any additional help and would like a bottle of water for our wait once we arrived to the location. Once the card was in progress I went to finish my request with Raul. Raul explained the steps of how they get a new o”card and within 2 minutes my card was completed as he helped other customers in the drive through. This staff truly cares about their performance and their customer experience.”
10AM - 6PM
2555 Buffalo Gap Rd, Abilene“Door for inside is in the back. Sign in to the right for non teller services. Extremely kind and quick service from member service representative, Kiya, for address change and debit card replacement for chip malfunction. Thank you!”
9AM - 3PM
3910 S Treadaway Blvd, Abilene“Not sure why all the negative reviews. We have banked here for years and years. They have always been professional, friendly, helpful and even give a treat to my dog when using the drive-through. I would recommend them to anybody.”
“This is the only honest and fair check cashing company in Abilene. Everyone else wanted to charge 6%. This company charged 3% to cash my check. I will never go anywhere else. Thank you!”
8:30AM - 5:30PM
3661 N 6th St, Abilene“Jake from communities of Abilene was great. Yeah should totally go there and check them out. Very helpful very calm very collective and made me feel comfortable and appreciate bank in here. Thank you Jake.”
“Corrie and her team went above and beyond. The most wonderful professional personalities to deal with. Made me feel very comfortable, at ease, I just knew they had things taken care of. They made a very stressful process a breeze. I will reccomend them over and over”
“I have a loan with First Financial for my car that I'm currently selling in Colorado. I ran into issues in Colorado getting registered and eventually selling the vehicle here, but Brad Magers (manager at FF) has been the most patient person I've ever worked with, helping me get registered and get a copy of the title. I've genuinely never experienced better customer service. Thanks to Brad and his crew for everything!!”
9AM - 5PM
400 Pine St, Abilene“Fantastic, timely letter from the top from Mr Dueser. Sound management and business practices for 130 yrs. That went.a long way to settle anxiety with today's business environment. Thank you sir! Craig Hutson”
“The customer service in the Drive-Thru was really good. There are a lot of lanes at this Bank, but don't let that fool you because this place can be super busy! I know the tellers inside are doing their best to get everyone through in a timely manner, but when it's a payday Friday at about 5:00, expect to wait quite a while in line. That is probably true with most banks during that time frame. One of the things I love about First financial Bank is they are open the latest out of any of the other banks in town.”
“This post is specifically about a woman that works there named Elaine. My parents are aging and wanted me to be added to their banking accounts to help make sure everything keeps running smoothly, however, my mother was embarrassed to admit she needs help. When we walked in and told Elaine why we were there she immediately talked about what a great idea it was. She was so enthusiastic and comforting she really helped put my mom at ease by making her feel this is something that happens regularly. I don't know if it does or not, but Elaine's demeanor and professionalism was wonderful!”
“I don't bank with you. But I experienced a problem on Saturday in Abilene which started in Dallas. I asked for help in calling the police. All the staff was do professional and helpful”
9AM - 6PM
1049 N 3rd St, Abilene“Had a few weird notifications from the app. I went to the PNC bank and was immediately helped by Reeshema Cook. She was very helpful and nice and helped me figure out what was wrong with my account. 10/10 would recommend”
9AM - 5PM
1849 S 1st St, Abilene“The employees work so hard to find answers for any question you present them with. And if they don’t have the answer off the top of their head they make sure they find the answer and they DO call you back. Excellent customer service during these times of rare customer service. I thank you.”
“It has been a wonderful Experian experience banking with this bank. My wife and I have been with First Bank Texas longer than we can remember and would not do our business anywhere else!! Awesome place with great people.”
“Refinancing my car for a shorter term was fast and easy.and I am extremely happy with the lower rate. Thank you ATFCU..I used ATFCU again on May 14th.2024 to purchase a new truck and got an awesome pymt.and rate with the gap insurance and. Extended warranty. Very happy with ATFCU”