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January 2024 by Natasha Smith
Love this place and thier products.
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December 2023 by C. W.
Just got turned away with 10 mins before they closed when I asked a question about a Christmas gift. I cannot believe the how weak this store is! Poor management! Don't go here! I walked in and asked about the candle sale and said I'd like to get some and told them the scent. They replied by saying we are closing early and cannot take any more people. Keep in mind it's 7:50 and I just wanted the candle sale and told them the scent. Literally 3 minute sale. Absolute garbage sales attendees. Smdh
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May 2023 by Annie Hampton
Picked up order today and both cashiers were rude! I was in shock! I have never had such a negative experience at this store. First time for everything. Last time for me
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February 2023 by Sunday K
I like the products, selections and sales. I mystery shopped at one of their stores once. Seems like those standards are not put in place at this store. Poor customer service experience today for an exchange due to one of the several wallflowers that I purchased leaking in a bag. The employee questioned why I didn't bring it back the next day. I made this purchase about 2 weeks ago, and I did not notice it leaked right away nor did I think I had to run to the store immediately. She asked why I left the item in the bag and not take it out of the bag when I got home. She seemed to think I was trying to rip them off of one wallflower that was $3.50 or $4. Lack of common sense and customer service skill and zero acknowledgement that the item had a defect. It was unacceptable for her to be questioning why I did not take this item out of the bag when I got home..was I supposed to properly place and store them in a designated wallflower cabinet or drawer to prevent leakage? She said in the future I need to try to bring it back the very next day. I'm going to check with their corporate office if that really is their new next day exchange policy.
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January 2023 by BellaBubba NathAngel
They always have the best sales and deals the smells of their fragrance and candles are amazing all year long and a great place to shop for Christmas gifts
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November 2022 by Skipper W
Products are good. Took 4 people just for me to pick up my online order and then they had to decide who a bottle of water belonged to before they could give it to me. Tall girl with the glasses has an attitude problem. Inept.
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October 2022 by pam all
Well I don't understand why you have a man trying to be female working the floor ! Use to love going in there but I don't think my grand kids needs to be seeing that !! And I don't like it either !!
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September 2022 by Amilea Contreras
I mean who doesn't love Bath and Body Works! Nothing to complain about just an amazing place.
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August 2022 by Pam Vincent
There my favorite place to shop for body wash and body perfume and they have nice smelling candle's too.
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August 2022 by pam allen
Well I don't understand why you have a man trying to be female working the floor ! Use to love going in there but I don't think my grand kids needs to be seeing that !! And I don't like it either !!
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August 2022 by Animus Hacker
African American lady at the front was very rude for no reason, slammed My reciept in my bag and had a snarky attitude. Everyone else was kind. Really unnecessary
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April 2022 by Chloe J.
What can I say...I love Bath and Body works! They have a wide variety of body care items, candles, air freshners, etc. Everytime I come into the store, I am greeted by a friendly associate who will ask if I need any help finding anything specific. For the most part, every scent that I am in need of is available in store. Additionally, they have random sales so please make sure you sign up for the email or text notifications. All in all, I enjoy shopping at this location and the staff makes the experience enjoyable. I would recommend this establishment to anyone looking for some fresh aromas.
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April 2022 by Tammy Moreno
Not sure where to begin most horrible customer service by the only young man in the play he was rude condescending the store was not busy but I have a few questions when checking out and all he could do was throw my product around then when I told him you don't never mind he threw it behind him on the shelf when I spoke to the manager she said she would speak to him nothing was a accomplished just lost my business and my daughters and was there to spend well over $200
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February 2022 by Ana Maldonado
Usually love this store. There must be something wrong with website, I've tried placing multiple orders on multiple days and every time there is an issue. Never knew it was so hard to give a business my money...hahaha!
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January 2022 by Tiffanie Green
I hope this store is not closing! I really do like this store. I use to come here on my lunch break. Half the store is empty and it's the Semi-Annual Sale. Normally this sale is full of people and full of product. The sales lady told me that they have sold so much product that they have been slow on getting shipments. I hope this is true. I checked on google to see if the store was busy. It wasn't! No wonder.