Car Rental in Abilene, TX

“I am here to say if anyone needs a repair of your vehicle these the places they do a great job an take care of it too. Mrs Randi will give you step by step what they will be doing to your vehicle make sure it’s taking care on top of that too. You just have to be very patient cause they get the job done no matter what. They will keep you informed, and let you know what’s going on with your vehicle on top of that too. I was a person that was very i’m patient but they will get it done no matter what they are there for you no matter what just keep in their trust. Thesis the place The Dent House. Thank you’ll very much.Service: Body & Trim”

“Everyone there has always been very good to me! Kind, courteous, happy, and always smiling. I can even joke with them and they joke back! Just an all around great atmosphere! The cars are also well maintained and clean when you pick them up. If you need anything special all you have to do is ask and if it's in their power to make it happen they will. Even if it's not they will go out of their way to try and make something work for you! Only place I will rent from here and I've tried all the rental agencies. Not because I wanted to but was forced to due to Enterprise not having anything available. I also will not ding them for that. Just because they are phenomenal and people like to use them instead of others. It's not their fault! I mean they have a good selection and don't tend to run out of rentals. So there's that...”

“Just dropped off a car at the National location at the airport in Abilene Texas. Clay was working the desk and went above and beyond to help me. Seems like more and more in the world today companies and thier employees don't care at all about customers. Today I was reminded that there are still people that care and will do everything possible to make your experience the best possible. We need more Clay's in this world.”

“Justin and Cody went above and beyond to ensure that I not only got a rental but one that suited my needs perfectly during this challenging time. They took the extra time to understand my requirements, considering both my business and family obligations, and made sure I had everything necessary for a smooth transition. What truly stood out was their dedication to ensuring my comfort and peace of mind. They didn't rush through the process but instead took the time to address all my concerns and provide valuable insights that made the entire experience enjoyable and stress-free. Thanks to Justin and Cody's professionalism and personal touch, what could have been a daunting task turned into a seamless transition. I wholeheartedly recommend this location to anyone in need of rental services. Their exceptional service and care make them a standout choice in the area.”

“Just dropped off a car at the National location at the airport in Abilene Texas. Clay was working the desk and went above and beyond to help me. Seems like more and more in the world today companies and thier employees don't care at all about customers. Today I was reminded that there are still people that care and will do everything possible to make your experience the best possible. We need more Clay's in this world.”

“Rented from the airport in Abilene, TX. I don't keep credit cards but AVIS worked with me and the man behind the counter was exceptionally good. A down to earth guy. Made the whole experience smooth and the vehicle was good. I hate AVIS's national number that we have to call to get information but working with the local people at the counter is a really good experience. Wish they were the ones we could call with questions...”

“From my initial phone call into budget for pricing, I had an amazing experience. A young smiling Regan was waiting at the airport holding a sign for me when I walk down the stairs at the airport. She drove me to the budget rental which is just a few miles from the airport very easy to get there. It only took her a few minutes to get my contract and do awalk around with the car. I rented a Kia Rios it was a perfect car for my four-day trip in West Texas. It was clean, modern, I had navigation and worked with my iPhone. I had to make an unexpected drive from Sweetwater to Lubbuck. I called into the office and spoke to Reagan about checking about the miles. Reagan was so sincerely upbeat and cheerful and gave great customer service to me explained the free miles. It is was wonderful that the miles are all free. Dropping off the car was on a Sunday it was a pretty smooth experience. Car return is there at the airport so you don't have to go to the budget that is only 2 miles away. Being on a Sunday the office opens I think at 10 so I dropped my car off and follow the instructions listed on the contract. Once again, I did call Reagan at Budget on Sunday and she was there at work again and answering my question. Since I will be returning to Abilene more often now I will definitely be a return customer and hope to always see Reagan smiling face at the beginning of my trip!”

“Car I rented has a filthy exterior but ran great and gave me know problems during the 2,000mile trip I made that week. On the plus side.... I paid the same for the fill size car as I would have the economy car. WIN!!”