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January 2024 by Haylee Reneau
I went like 20 minutes before closing and they welcomed me with open arms! The man that did my nails was fast but not rushing it. My nails look just like the picture I couldn’t be happier with how they came out. Wish I would have got the man’s name, it was the best customer service I’ve ever had with a nail tech, I’ll definitely be coming back!
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January 2024 by Kristen Rice
I typically go to another salon in Abilene for my nails but I came here the day before Thanksgiving because they were the only place open and long story short, I won't be back. I was there for 2 hours and a guy started my nails, then I sat there, then a lady came and did most of it and then she left for a pedicure and the guy came back and finished it. I asked the lady to cut my nails as short as possible and after going back and forth with her on her idea of short versus what I wanted, I said fine and left it alone. She cut me in 2 spots and wouldn't stop going over where she cut me even though I told her it hurt. My nails didn't look the best but they werent horrible and they gave me a discount for the wait. There were gaps between the edges of my nail beds and the dip and my finger ached for days where she cut me. Fast forward to when I went back to my original salon and when they removed the dip that castle did, there was a black fungus growing on 2 of my nails!!!! She said it was from the gaps and where the edges weren't done correctly, causing them to lift up on the sides and water getting under the dip. Steer away from here! Lesson learned
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January 2024 by Margie Hughes
Horrible experience. The guy doing my pedicure sanded my skin off my big toe and the rude lady doing my manicure talked the whole time in her language to the manicurist next to her. She never even smiled. My first and definitely last time!!
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October 2023 by Mo & Co
Did a walk in before me when they came in after and with no appointment. Didn’t get to finish pedicure and manicure in the 2 hours I was there. Had to leave and pay for full charges even without services being completed.Services: Pedicure
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July 2023 by Kaylie Seaton
Georgia loved her nails design by Tulip.Services: Foot massages
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March 2023 by Brianna Knight
I got a manicure and pedicure and shellac polish on all my nails. I believe the color was 124. It was a greenish color. The pedicure was good. The lady did good job. My manicure was not great. The problem was when I got home, three of my nails started to separate underneath. I think the polish might not have been good. However, I went like two days later to get it fixed and they were really nice about it. They didn’t give me any issues and they did not charge me. But on my vacation exactly one week later, all of my toenail polish, just peeled off. I’ve never had shellac peel off like that in such a short amount of time. I’ve had better services and nail results with other salons in town.Services: Manicure
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February 2023 by Britni Varner
DONT GO! please spend your somewhere else that cares! Walked in and 60 seconds later walked out after the bad attitudes- I was yelled at to sit in a pedicure chair for my eyebrows. WTH?!? If there was a chance to leave zero stars, or even negative stars, I would do that this place is terrible. they’re rude it’s nasty and they don’t give two damns about who walks in that door and what they need. Worst experience I’ve ever had in going to salons for 42 years
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December 2022 by Kyna R.
I always have a great experience when I come here. They are always so nice and friendly and always up to doing the crazy things I like to have done on my nails
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October 2022 by Sharon M.
This place is AWSOME ! HONG does my nails and, she does a great job. The owner is also very nice. I highly recommend.
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October 2022 by christinia reid
We had an appt at 3:30. We got there about 3:15. A guy finally started my daughter’s about 4:14 and kept leaving her to go to other people. I walked out about 4:45 w/o the pedicure and a smile. Good luck..
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September 2022 by Moe R
Worst nail salon with the highest price in the city. Horrible customer and nail service, and upsell their prices. The spa is crowded (super crowd), I couldn't even breath. The tools they used alwere old and rusty. When I sat down on the pedi chair, I could feel the old nasty scrub from their previous customer stuck on my leg. This place look nice when you first step inside but It's extremely unsanatized. My Nails lifted up in few days and the shellac polish on my toe got chip off the next day. I would give this place -5 Star if I was able to.
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July 2022 by Renee P.
So I stopped into Castle nails on my lunch break which is usually an hour lunch break and he said that my wait would be just a few minutes I said I only have an hour and then he yelled at me and said that I would be 10 minutes and then it was 15 minutes and he yelled at me again nonobody who treats anybody like this deserves my hard-earned money so if you want to be yelled at by a snarky little guy then go here if not go somewhere else
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July 2022 by KaBonnie Vandiver
They have a lack of customer service and not what you pay for. Definitely won’t be back here. You don’t yell at customers and demand them do something. Plus my pedicure was so short and not relaxing and the lady told me give it 5 minutes to dry asked for the spray to dry them she didn’t listen. Came home to shower and the nail polish came off.
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July 2022 by Prescilla gonz
This Is the worst Nail Salon I've ever came to. I came in for a pedicure and a full set, they told me there is a 15 minutes wait, but It Actually took more than 45 minutes for them to sit me down on a pedicure chair. 15 minutes, after that an older lady came and started working on my pedicure. The pedicure I picked was 55$ and the massage only last for few minutes, she didnt even do the massage, just simply apply scrub, cream on and wash my leg. She trimmed my nails too short and didn't clean up my cuticle. The paint job is horrible, the color went all over my cuticle and it look dull.After the pedicure they sat me down at a table and wait for someone else to come and do my fullset. A tall young man finally came to me after a long wait. I asked for a tape square set of nails but received a coffin shape instead. The powder look so thick and some of the nails are crooked. I asked him to trim my cuticle after that. And when he started doing my cuticles, I saw someone else's cuticles on his tools, I was speechless. I mean that's so disgusting.Overall, this facility is degraded, overcrowded, extremely rush, and unsanitized. I 'd rather give my money away than getting services from this place ever again.
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June 2022 by Callie Smith
The lady doing my toes was unprofessional and rude, she consistently made rude comments and the massage was worse. I paid $136 for mine and my friends pedicure and I didn’t enjoy any of it. The manager was super nice and assured me she was going to talk to the women and gave me a $20 gift card. However I paid $136 so not the best but at least she made an attempt to fix the issue.Service: Pedicures
