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February 2024 by Jenny Worth
Jake was extremely helpful and went out of his way to make it a wonderful baking experience!
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January 2024 by Senga Blair
Ron Garcia helped me out over the phone and in the office, very helpful and professional and eager to help .
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December 2023 by Amirah Scroggins
Jake from communities of Abilene was great. Yeah should totally go there and check them out. Very helpful very calm very collective and made me feel comfortable and appreciate bank in here. Thank you Jake.
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November 2023 by Mary Jo Salazar
Laura Dougherty is extremely knowledgeable in everything she does, she has helped me with four of the five accounts we have opened. Two of those times she has had Katie Smith in her office training, she had the best person doing it. I know Katie will be just as amazing and kind as Laura is. Thank you both for your help today!!!
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November 2023 by Gideon Simmons
Very friendly staff. They're always quick to answer any questions regarding our account and have been helpful with any issues that have popped up.Jake got me all sorted out today when I came in.
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November 2023 by Laura Templeton
I have used COAFCU for years. Always exceptional service and customer service! I would recommend them to anyone looking for a safe, secure banking institution.
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October 2023 by N.
Best financial institution in the state of Texas. These people will make you feel like family and treat you like family. They truly have your best interest at heart.
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October 2023 by Dale Springstead
Emily H was very helpful with my online banking issue. Troubleshooting the issue and was able to fix the problem I had. Thank you again Emily. I've been a member of this bank since 1983 When it was Dyess federal credit union.
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October 2023 by forrest barkley
Jake took great care of me while doing business at communities of abilene federal credit union!
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October 2023 by Cynthia Hall
Jake was amazing. He took his time and helped me with a simple surprise for my daughter
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October 2023 by Christine Sexton
Laura and Katie were excellent! My mother and I felt so welcome. On top of everything, my friend Jake from high school works here, and it was so wonderful to run into him again! This is a great bank!
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October 2023 by Dylan Dutton
I came into the branch today to help solve an issue with a sister banking union regarding a mobile deposit. Jake was super helpful and professional and kind. I am very thankful for the service that was provided to me today.
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October 2023 by Robert Allen
Wouldn’t recommend the little credit union to my worst enemy, constantly having to go into the bank to reset my password to the app. I mean it drops my password and requires me to contact the bank every other month. I bank with four different institutions and never had to step foot in a bank in 20 yrs until I signed up here. Don’t make my mistake and use this bank for a mortgage. At this time I can’t access savings or checking or mortgage and I can’t get a hold of anyone to remedy the situation. In the era of online banking this place fails miserably.
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October 2023 by Natalie Cavazos-Rich
Jake helped my mom and I today. He was wonderful!!We’ve been part of communities of Abilene for years! They are awesome!Natalie C. Rich
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September 2023 by Maribel Sandoval
My husband has been banking with them for close to 8 years or more and has never had any issues with them until he got 3 consecutive over draft charges at one time. The employee wouldn't forgive them so he spoke to a supervisor who was beyond rude and made sure to let him know they will mark on his account they won't ever forgive anymore overdraft fees. If this is the same woman people consecutively complain about in the comments I truly question how she is still there. This was his FIRST time having this issue that was a misunderstanding and to be treated poorly makes you feel not valued as a person who banks with them.
