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November 2023 by Johnny Gilbert
Very helpful and unlocked my sim card and the lady there was very nice and helpful
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July 2023 by Sam Anderson
Poor customer service. Lazy more like it. Don’t go here.
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February 2023 by Google user
I came to cricket to acquire a phone for my sister who has an intellectual delay. Sunny was awesome! He greeted us with lots of energy and was supportive during the experience. Buying and activating a phone was so fast and easy.\\nTbh when I spent over $1000 at AT\\u0026T last year wasn’t nearly as quick and pleasant as this experience
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January 2023 by Duste Wolf
I came to cricket to acquire a phone for my sister who has an intellectual delay. Sunny was awesome! He greeted us with lots of energy and was supportive during the experience. Buying and activating a phone was so fast and easy.Tbh when I spent over $1000 at AT&T last year wasn’t nearly as quick and pleasant as this experience
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April 2022 by Garland Wade
I needed a phone update. They had a good selection found what I needed and bought it. Sales lady transferred all data, Cricket had affordable phones and service.
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November 2021 by Garrett Taylor
Might be helpful to just turn the “open”. Sign off if employees get 30+ minute breaks at 3 in the afternoon. Missed the UPS guy, and lost at least 4 customers. Apparently it’s a common deal too ?
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September 2021 by Brandy Ussery
Need more than one person working and the associate working needs to learn to treat customers better especially customers as polite and patient and understanding as the ones I seen come in while I was there
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August 2021 by Kerri West
Great good service
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August 2020 by Blake Dupont
The employee Israel was super helpful and friendly. Quick and simple service!
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February 2020 by Adriana Hennington
Bought two phones and was offered a bogo on screen protector and phone case my screen protector broke within two days my local retailer didnt offer the screen protector so I had to order on online
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September 2019 by Brittany Tillman
I went to Cricket Wireless on Saturday around 5 not knowing they closed at 6. The lady that was working her name is Rosie and she is AMAZING!! She helped me with everything. I got the phone I wanted and she was super helpful with making sure I was happy with everything. There was a guy that was working there as well I think his name was Israel I'm not sure but he was HILARIOUS!! Kept me laughing! Anyways, if you go to Cricket ask corn Rosie! She has only been working there for about 4 months but she knew exactly what she was doing! She helped me set up the Progressive Leasing and the Cricket App!!! When it finally hit 6 o'clock I noticed they locked the doors!! I felt so bad but they didn't change there attitudes or anything! They were so awesome about it!!! We were making jokes and everything!!! Super awesome and would recommend it to anyone and everyone!!!
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September 2019 by Elizabeth Ramirez
If i could rate this store lower than a 1 Star i would. I was asked to leave when I was stating a discount cricket offered me on an upgrade phone. The one that kicked me out refused nor wanted to listen to anything i was saying when i was only trying to state there is a mistake being made on Crickets side. This person should be fired for treating customersthis way. I was not out of line nor was I disrepectful to that girl.
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July 2019 by Berlin Fang
I went in on a Sunday afternoon to switch my service to Cricket, and I didn't realize it was almost close to the store closing time. The lady who helped us, Krysal, stayed to help for an extended amount of time after work to patiently work through the porting of all four lines, even though we encountered many difficulties as the previous carrier was not most responsive with porting requests. Krystal demonstrated the calm, patience and professionalism I rarely see in such stores.
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May 2019 by Brittney Griffin
Cheap phones for kids all on one plan
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November 2018 by Sharon Jones
Girl that helped me was great. She tried and tried but couldn't help me with my problem with phone. But really tried.