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March 2024 by Amanda I.
Don't make your exam appointment online. I had a screen shot of an appointment confirmation and basically called a liar. Rude and unprofessional on the doctors side. I definitely won't be back even for glasses.
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December 2023 by Reba Sexson
Customer service was great, living out of town they were finished in with my and my husband's glasses in less than 2 hours so we could get home before dark it was great.
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December 2023 by Debi Wheeler
The customer service at eyemart is excellent. The people that work there are very attentive and considerate. I enjoyed my visit I felt comfortable and I love my glasses. Service there is above average way above extraordinary. They know how to treat the people that come in there to get glasses. I'm art is better than any other place that I've ever been to and I will continue to be a faithful customer and and try to get other people to go there too.
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December 2023 by Cliff Clay
Very courteous and efficient service. My first pair of glasses was ready in 22 minutes the other pair was ready in under an hour. It was worth the drive from Brownwood to come up to Abilene. I was very pleased with my experience. I will definitely be coming back to get my glasses taken care of from now on.
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December 2023 by martinezbaby1000
The man at the store could see I was in a hurry and offered to take my information and call me when everything was in their system. He took my daughters measurements and we left. He didn't have to go out of his way to help me but he did. That is good service.
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December 2023 by Charlotte Orr
I was greeted as soon as I walked in the door. They were very friendly and courteous. I picked out the frames I wanted and was out fairly quickly. Over all, I would recommend to anyone who needs glasses. ??
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December 2023 by Kay Hagle
They where busy so it took a bit to be helped. Once I was helped found out they did not take my insurance now. I sure the same insurance earlier in the year with my husband. They stull was able to get me glasses at an affordable price.
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November 2023 by B. Rector
I was greeted promptly and had time to choose a variety of frames. The technician helped narrow the selection down. He was very kind to price glasses with and without insurance. The entire experience was quick and easy. And my glasses were done in less than an hour.
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October 2023 by Kourtney Guerrero
They’re always so helpful and get you taken care of in a timely manner. They explain and break everything down for you and the wait time has always been less than an hour to have my daughter’s glasses made. Will continue to take my business there. ❤️
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October 2023 by Amanda Lawson
I love getting my families glasses here! They staff is wonderful! They are always kind and helpful! It's very nice and always clean too. I always have the best experience at Eye Mart Express!!
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September 2023 by Angie Woolf
My husband and I just got our glasses yesterday and I have to say as overwhelming as it is to purchase new glasses, Michaela was very helpful and patient with us and was able to guide us to pick the perfect pair for our face shape and the fact that we both needed bifocals was extra challenging but she new exactly what we needed and worked until she found the right pair. Also she was very thorough with explaining the cost of each item and what our insurance would cover so that there were no hidden cost for us. A bonus was that our glasses were ready in under an hour. We will definitely get our glasses here from now on.
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September 2023 by Jodi Rose
I was in and out in almost an hour. I went on a budget and Jason hooked me up with a deal. It was so easy. He was really nice and I was really satisfied. Josiewas also very nice and helpful. I'm pretty sure I won't be going anywhere else.
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September 2023 by Melinda David Barber
The employees we're very nice and helpful made sure I was happy with my glasses before I left. And they had my glasses ready before the hour was up
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August 2023 by Tina Brown
Great customer service and my daughter's glasses were ready within an hour!
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August 2023 by Mary Hanson
Highly satisfiedGreat customer service and they had my glasses ready in about 45 mins
