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September 2023 by Gabi Burrage
Everybody and everything was great up until it was time for me to put my car on the dolly I had just rented. I was told I could not do it because I was a woman, and that only a man could do it. It was a man’s job, and I needed to find me a man. So I let the man hook my car up to the dolly and not five minutes later the car rolled off the dolly through oncoming traffic and parked itself on a curb at a gas station. Fortunately, nobody was hurt and nothing was hit by the car. I am ultimately the one that hooked it up correctly and got my car safely to the destination. I let the general manager know of the U-Haul where I returned it, and he just stared blankly at me and said nothing. I’ve never been treated with such disrespect in my life. I will never use U-Haul again.
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May 2023 by Rachel Black
The couple who run and own this shop are the sweetest! And so helpful! Will recommend them until my dying breath!
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February 2023 by Alisa Darnaby
Upon dropping off the auto hauler, I was welcomed like I was a member of the family. They were very helpful. We came back later with the truck and again, we received a warm welcome. Being new to Abilene, they provided us with very helpful information. Highly recommend their business.
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February 2023 by Heidi Lofton
Stella was very helpful with my uhaul rental. Made sure we were connected properly and had everything we needed. Will return here if we ever need another uhaul in the Abilene area.
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February 2023 by Christian Halley
Just came into town and stopped by this place to return my uhaul. The people who run this store are amazing. The lady behind the counter should get 6/5 stars. I would definitely recommend stopping by if your in the area.
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December 2021 by nivision
Great experience. After the Clack St UHaul location ripped us off on part one of this move, this place was endlessly patient with us and a friendly and heartwarming experience. Almost wish I lived in their neighborhood, I'd drop in on the regular just for the vibes.
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September 2021 by Stephen & Holly Corbett
Don’t EVER rent a UHAUL from this location. Slow and above all disorganized. They rent them out and don’t have keys for their vehicles.They spent 45 minutes looking for the key to the truck they charged me for and then when they couldn’t find the key they sent me to another UHAUL location where they assured me they had a truck for me. When I got there there was no truck and they had no idea what I was talking about. 2 hours waisted and 0 of our stuff moved.
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June 2021 by STAN CHAN
Ms. Stella was an Awesome Help with my Uhaul Rental, walked me through the reservation process over the phone and I was able to pick it up the same day! Ms. Stella even came back to work to meet me because I was the last person to pick up the Uhaul Van! It was clean and in Great condition for my cross country trip from Abilene, Texas. The store was quaint reminds me of the little store I use to work at when I was a teenager, Everyone there was patient and kind. Thank You All for Your Kindness and Wonderfull Help!!! : - )
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May 2021 by Corey Gilbert
Great experience. After the Clack St UHaul location ripped us off on part one of this move, this place was endlessly patient with us and a friendly and heartwarming experience. Almost wish I lived in their neighborhood, I'd drop in on the regular just for the vibes.
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May 2020 by Lady Liberty
This is a local shop and the owner is very sweet. They took my uhaul back.
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July 2019 by victor reis
Rented A U-Haul from this little shop. Loved that it is open 7 days a week. Made picking up and dropping off the vehicle easy. Best part of the experience was the customer service. Very nice and honest family-run establishment. Would highly recommend to others.
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July 2018 by David Gomez
Great little store owned & operated by a wonderful family.