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December 2023 by Araceli & Gabe Estrada
Great hot breakfast! They put out fruit pieces, pecans and cranberry for you to put in your yogurt ir in your waffles like I did?
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December 2023 by Ikenna Lewis
The best thing was the location. This entire hotel is outdated. Everything.Rooms: Towels not fresh. Decoration is very old. Corporate office slept on this location. Room not the cleanest. Not attractive at all.
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November 2023 by Mike Utzman
Mold, dirty shower curtain, bathroom light falling down - worst Hampton Inn I have ever been
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November 2023 by Jayme Johnson
Price for this hotel is not worth it. Booked because they had indoor pool and other recommend hotel was already booked. Was a special treat for my daughters birthday.... The hotel was freezing the girls barley stayed in 30 min and decided it was to cold to swim plus the pool is tiny and no spa....so glad I paid almost $300 for one night and sub par experience.... Also there is some kind of scam with hotels going on in the area because i called a different hotel and was transferred to a " local booking" service since the other hotel was full. It wasn't till i arrived and asked about getting credit for my points that the snotty front desk cleark made it very clear that I would be getting less points for booking with a discount travel company.... This was the first i was hearing that i had booked with (Priceline or whatever company it was) it was very strange.... I quit using those services along time ago after getting screwed over multiple times ..... Was disappointed to realize they had screwed me over yet again.Service and staffing was mixed afternoon - evening shift desk clerk is really not happy to be helping customers and down right rude to my girls. Not sure why there is never a front desk clerk at the front desk or why it takes so long to get to the desk once you have rung the bell for help.Would have stayed here again even with all of the cons if it wasn't for the rude woman at the front desk thanks to her ill be taking my next planed 10 visits to your competition.Nearby activities: Super close to the mall.
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October 2023 by Bj Salazar
Was amazing stay great everything. Mrs Pam was amazing hospitality was 2nd to
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October 2023 by Brad Creek
Not the best Hilton property. The A/C was on & cold upon check-in. Rooms need some TLC. The price per night is too high for the quality of this property. I used 30,000 Hilton reward points to book this room as I'm a Hilton Diamond member.
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September 2023 by Grace Thomas
Hotel staff was amazing. The rooms were very comfortable and clean.. the breakfast was delicious every day. Everything was walking distance or at least 10 minutes away.Nearby activities: Convenient stores and business were nearby.
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September 2023 by Tierra Williams
Fist of all, let me say this, I travel alot and this hotel by far was one of the most Custer service driven hotels I've been to. From the front desk clerk down to the housekeepers! This one housekeeper in particular, I think her name is Kanecia.... she was amazing!! I requested quite a few items for my room and she had the best attitude with a smile to compliment! She was amazing and very personable! The breakfast was also good! Everything was basically in walking distance for me. I give this hotel a 5 star rating! Rooms were immaculate!!! I will definitely be back! Thank you Hampton Inn team and a special thanks to kanecia! Thanks for all you do!
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August 2023 by Somaria Locke
There was a few bugs roaches in room I guess from where they sprayed and when I notified the staff they stated it normal and fine. I will not go back.
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August 2023 by Mark Dravland
Great place, had to bunker down with a puppy and a newborn somewhere for a week and it surpassed all my expectations. Room was clean, location was amazing (EVERYTHING is 5 mins away). Biggest highlights were the management and staff, and the breakfast. They were incredibly accommodating to our needs and hardships. The breakfast, for being continental and managed by a single staffer was incredibly impressive. Will be my go to whenever I visit Abilene.
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August 2023 by Anastasia Smeltzer
Wonderful friendly staff. Great location.Definitely be staying here again when needed. Pet friendly. Indoor pool. Very clean.
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July 2023 by Danielle Sternisha
Great location however individual that checked me in and was on duty each time I needed to interact was very rude. I have traveled a great deal in the past and am in the rewards program. Most Hilton properties are AMAZING at recognizing that. NOT at this property! The room was ok...This location should start to work on some renovations and provide their desk staff customer service training.
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June 2023 by TXSuburbanHomestead
Overall it was a fine Hotel experience. My room was in need of a bit of an update based upon other Hampton Inn properties of State at recently but it was well maintained and cleaned. The location is fine because you have lots of restaurant options nearby. My experience with the service was mixed.
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June 2023 by Melanie Moss
Nothing is worse than traveling when you are sick but sometimes things happen. So when I found myself in the lobby looking for something for a nasty cough. I was pleasantly surprised when the night attendant help me find something to help me rest and made me lemon honey tea. It was this addition to the already great service that put our stay over the top.Yes, the rooms could use a refurbishing and updating but they're clean. The beds are comfortable and the sheets are snuggly. It's a great location. Easy to get to with a lot around it.Parking and stuff. So if you're coming with a U-Haul or large truck this may not be the best stop for you. But you don't know what you're missing with the service that goes above and beyond.Noteworthy details: This isn't a four-star hotel but they sure treat you like you are in a four-star hotel.
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June 2023 by Oscar Mendez
Hampton's use to be nice. This one shows its age. Still nice but not the quality it use to be. I believe it could use some remodeling to bring it up to modern times. Wish the entry would open up into the dining area.