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November 2023 by Meagan F.
Tristan Hill went above & beyond to accommodate us! Excellent customer service! Stellar deal!!! Everything was seamless from the first contact to signing paperwork to take ownership of our new ride! I always try to do business in Abilene & once again was not disappointed! Highly recommend this dealership & Tristan!
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November 2023 by Rebecca Jones
Recently purchased a new Honda Civic for my son at All Star Honda. Highly recommend you go see Maui (sales) and Rob (sales manager) if you are in the market for a new or used car. Maui was friendly and very knowledgeable about the various models we were test driving. He listened to what we needed, valued my time and made the process as painless as possible. Rob made sure to treat us like family and got us the best deal possible. Great teamwork! Highly recommend.
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November 2023 by Vona Lindsey
Jimmy was very helpful and efficient, also friendly and understanding. I am 84 years old, and required a little extra help, which he provided with a smile and patience. I am very pleased with my new vehicle.
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November 2023 by conner black
I would recommend staying away from this dealership. The sales guys are nice and respectable however I had a nasty interaction with a sales manager who didn’t want to take my pre-approval because he thought it wouldn’t give the dealership its “count”. He argued for 5 minutes “man to man” as he put it, about the “same-difference” in my preapproval and the dealership financing which frustrated me. After wasting my time confirming with the bank for 15 minutes and finding out he would get the “count” with my approval, he changed his tune and wanted to work with me.By that point I was irritated because I just wanted to buy a vehicle and he was stopping it for his own gain. When I decided to walk because of this interaction and due to the car not being well detailed and the windshield not fixed as we agreed on earlier in the day when I said I would buy the vehicle, the same sales manager looked at me and said “are you walking because you got your feelings hurt?”.It was the most ridiculous thing I had heard from a customer service and sales perspective. He whined about how Im not taking care of him, and for me, being the customer, I dont have to, especially since he wasnt the sales guy. When I told him this he said “well Im just moving metal for you, so as a man help me out”. Im already paying the dealer for extra services so my sales person could get their share. Overall there has to be a standard of service, and All Star Honda did not deliver.I feel bad for my sales guy as it would have been his first sale and I wanted to give him the business, but the sales manager intervened and took over which ultimately lost my business and any future recommendations Ill give.
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November 2023 by Ronald Alvarez
Was able to get a hell of a trade in and get a very very nice car. Yemie went above and beyond to get me my car and I definitely look forward to the many years of service I plan on doing here.Any cars needed, MUST come here.
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October 2023 by Adam Katz
From the beginning, this is a poor dealership. The sales rep questioned me several times as to why I(or anyone) would want to go to Abilene to buy a car. Then he continued to play the "games" that dealerships like this one are synonyms for playing. After not getting any answers, I asked to speak with a sales manager or general manager. From this point on, I was ghosted. Nearly two weeks later, I get a call from a rep from the dealership, when I asked questions, I was informed that she is only the Finance Manager and couldn't answer any questions about their inventory. SO once again, asked to speak with General Manager. When manager called, he began and stayed true to playing the car sales "game" and failed to listen to any of my questions or concerns. So, what you can take from this review is to listen to the original sales rep when he asked "why would I(anyone) go to Abilene to buy a car." The answer is simple: DON'T
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September 2023 by Edward Brunson
Worked with Jimmy to buy a new truck. He was extremely personable, knowledgeable of the process, and a great person to work with! Would highly recommend going to him with your car buying needs.
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September 2023 by Romario Pedraza
Never been to this dealership but I will be back. Friendly service. We came by and Jake our sales guy kept taking care of us. He will not take No for an answer and I'm glad he didn't. He should us the Honda CRV and the Honda Passport and we where like no no and then he should us our Car the Honda Pilot. It was what we where looking for so thanks Jake for not taking No for an answer. And Mr Robert Martinez the manager for giving us a great deal. Go in and give it a chance great vehicles to choose from and Jake a great sales person.
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September 2023 by Sherry Lynn
Maui is the best! Was due to leave on vacay but he stayed to the end! An exceptional guy!Love my new car! It's a beauty!
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August 2023 by Michele Hernandez
Just purchased a New 2023 Honda Pilot! Wonderful and exceptional experience! Juan Gallow was the best. I know I was hard customer to deal with at times but he did all he could for me to get in the vehicle I wanted. I’ve had several Hondas in the past and they are worth every penny. Juan was amazing and as soon as I was able to get my paper work taken care it was quick process and the financial team as well. Thanks Juan and the Honda team! -Michele
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August 2023 by Ethan Levitt
Got a great guy named YEMI as my sales rep. Superb 5 star service from him, cut me a deal I couldn’t turn down and got me out of a lemon of a car. If you need to purchase a new vehicle YEMI is the guy you need to talk to hands down!
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August 2023 by John k
I got my new crv from this Honda. My sales person Yemie was very helpful and he helps me to pick the car I wants.Highly recommended this dealership.
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July 2023 by Ken Pres
One star because I can’t leave a zero. Sold me a car, tookMy plates and sticker off my trade and completed all necessary paperwork. I was promised my new car the next day (Sat). That turned into Monday. Then I was told the new car wouldn’t pass inspection. I was promised another like car but that turned into a lot of lip service. When the sales manager finally talked to me he was flippant and unconcerned almost to the point of mocking me. I backed out on the sale and kept my old car. He didn’t care one bit. I was a loyal customer to that dealership and had bought numerous vehicles. All serviced exclusively at that store. Weatherford Honda fixed me right up and gave me a better trade value. Never will I come back to All Star Honda in Abilene Texas.
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June 2023 by Tandy Hall
Oh my! I was not even needing a car. But just stopped by to look at an Odyssey. Jimmy came out and was super friendly and helpful. I wound up buying a brand spanking new one. All the young people at the dealership were superb in friendliness and kindness. But Jimmy was a total delight! I think someone put him in my path today
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June 2023 by Bailey Smith
Juans customer service was immaculate. I was referred by a friend. He was willing to work with me over the phone all the way from Dallas. Juan is diligent and thorough. He was able to find me the perfect car in little to no time. I was also granted the pleasure of working with Robert and Brooke. They two were very helpful in assisting me. I definitely would recommend All Star Honda!
