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February 2024 by Hy Rhode
Shrunken store. Sephora left. Needs more check stand. Really great for kids clothes.
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January 2024 by Joann Robinson
Haven't shopped at JCP for a while and discovered my account had been closed, oh well. Did purchase a discounted Christmas decoration. Great deal. Long wait in line.
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January 2024 by Judy Siler
Love this JC Penney store
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January 2024 by Kelli Spurgeon Sikes
I love JCPenney! Friendly efficient and knowledgeable staff! I will always return to this JCPenney.
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December 2023 by Scott Bayer
I have not shopped in a JCPenney for 10 years and I’m not likely to shop again in a JCPenney another 10 years if they’re still around. Very rude sales people and their computer systems do not apply the appropriate discounts.
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December 2023 by American Fence Staining
Staff was very helpful
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November 2023 by Eddie Andersen
Great sales and nice selection! Definitely was a nice experience.
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September 2023 by Barbara Lail- Beauchamp
I enjoy shopping here. They're short handed and are hiring if you need a job
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September 2023 by Mike Jones
I always go to there salon because that's where my hair dresser works. I also love there men's clothes.
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August 2023 by Jack Hubbard
JCPENNEY has always been my favorite store for clothing. The one in the mall is very nice, but they need to fix up those dressing rooms.
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July 2023 by Jenn
No one around to assist with anything. The only helpful person I found was in the cosmetic department, and she made my visit pleasant. Other than that, if this is customer service, I can see why so many retail stores are going out of business.
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June 2023 by Lina Cordova
I shopped in the jewelry dept in Abilene, TX on 6/14/23. I was searching for a necklace for my mom so she can place the pendant that holds my sister’s ashes on a sturdy, pretty necklace. We were helped by Joe Welsh. He was super helpful and friendly in allowing mom to try on the jewelry and informing us of the deals JC Penney had, helped me get a new JCP Credit card because my old one had turned off due to inactivity. I was so pleased and excited about the purchase and customer service that i had forgotten my temporary credit card at the counter! I took my mom to her dr appt then we went back to shop! :) I didn’t even realize that I didn’t have my temporary CC. Joe saw me at checkout, approached me and asked my name before handing over the temporary Credit card. I appreciate that he was cautious in this & honest! My entire interaction with Joe Welsh was pleasant and appreciated! I was wanting to leave a review but realized my access code for survey was only valid for 10 days :( . I have been so busy working 12 hr shifts as an RN in the ER and finally have a day off now to catch up on things.God Bless JCP for hiring good, helpful, honest employees & God Bless Joe Welsh!
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May 2023 by Jenna Battles
I was poking for black sandals.. didn't find any in liked, but this guy working there was fabulous and helpful
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April 2023 by Clifford Moore
I didn't actually find anything I wanted but it's a good place to browse and get some walking exercise.
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March 2023 by Agustin Castillo
There always awesome they sell 501 Levi's