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March 2024 by Erica K
Will not be returning.
Absolutely ruined my jacket. Firstly, the buttons that held the faux fur were there when I handed over my jacket- I know because the worker helped me remove the piece while at the business- now I’m missing half of them with no explanation.
Secondly, the details of this jacket - the faux leather is so ruined, the aesthetic is gone. It is no longer a nice jacket but a tacky one. It is hard to tell in this lighting but outside, the haphazard pleather looks awful. It’s obviously falling apart and if I wear it anywhere, I’ll leave a trail behind me.
While the person I spoke to was extremely kind, she was not very knowledgeable about the actual dry cleaning process. It seems like they outsource their business which lends to why they wouldn’t be more embarrassed about this work. I dropped off a dress with sequins and she focused more on explaining how the sequins might come off the dress- which was not a big deal because I could sew it back on. She suggested that the pleather on the *belt to this jacket might get ruined in the process whereas, it was completely stripped. She only said it “might” be ruined. “Might,” to me means minimal or slight, not extensive and obvious. The extent of damage tells me it was a DEFINITE event and not a possible one. Yes, my jacket is the cleanest it’s been in years. But it is now unwearable.
I would have preferred it if she knew more about the “possibilities” and could better describe how my jacket would look rather than focusing on fixable sequins. If she would have just denied the job stating that cleaning would disturb the details enough that the jacket wouldn’t look the same, I would have respected that more.
But you get what you pay for…
My sequins dress actually turned out fine. I still won’t bring my business there. I prefer dealing with someone who knows what they’re talking about.
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November 2023 by Annie Hampton
Took my shirts dry cleaned. My shirts came back wrinkled. Very poor job. I will not be using this company anymore
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May 2023 by Melody Domer
Great staff here, perfect prices my go to.. for cleaning and small fixes for laundry
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January 2023 by Sam
I was really impressed with the service I received at KC Cleaners and Laundry. The staff were incredibly friendly and helpful, they really went the extra mile to make sure my clothes came out looking great. Even when I had a rush order they were able to get it done on time. The store was clean and well-organized, and the prices were very fair. If you're looking for a great dry cleaning service, I'd definitely recommend giving KC Cleaners and Laundry a try. The service was top notch and I'll definitely be a repeat customer.
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October 2022 by Gary Brown
Took several shirts to have cleaned and pressed and they are so bad I can not wear them. They have wrinkles pressed into the shirts. They would look better if I had just thrown them in the washing machine and then the dryer.Service: Clothes pressing
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November 2021 by Doug McKenzie
Done right, alteration and professionally clean!
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October 2021 by Jeffrey Browning
Is a good location.
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October 2021 by Luis Rosas
Best place ever
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October 2019 by Judy McCrary
They do a good job
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October 2019 by Dana MIller
Love them, best cleaners in town
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October 2019 by Karissa Lemley
Love this dry cleaners they are the best in town me and my boyfriend have always used them
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October 2018 by Ryan Dukes
Local and very friendly service with drive through. Highly recommend!
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October 2018 by CSD
The best dry cleaner in town.
