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November 2024 by Varina Carrico
Just dropped off vehicles
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October 2024 by Jennifer Meuth
If I could shout from the mountain tops what a wonderful group of people I had an opportunity to work with today I would. I came in to the collision center hoping at the very least to get an estimate on some damage that I did to my bumper of my Volkswagen golf. I was super embarrassed about what had happened the further I was quite upset as I was not aware of where I needed to go in the first place. I had contacted Volkswagen about the damage via their website and they responded back with an email to contact Wendy with a phone number. I contacted the phone number spoke with Wendy told her I would be there before they closed and gave a brief description of what was going on with my car. She said that they would definitely have to look at it and to just swing on by. Not knowing that they were here at the collision center I went to Volkswagen instead. I was told by Volkswagen in a not so nice way that I had come to the wrong place. Once I finally figured out where the collision center was I was promptly greeted and I apologized for the look on my face. I was not a happy camper. The lady who was at the reception desk was super nice and had me fill out some paperwork. Wendy came out and we met officially. Mike who was at his desk asked what had happened at Volkswagen. I told him how horribly I was treated and he apologized immediately. Wendy told him briefly what was going on with my car and to go ahead and take it back and see what they could do for me. They did everything they could to get my bumper back in place and they did it quickly and efficiently. They are super nice folks just being around them for the short time I was I was I was calm and felt at home. That's what service should be like no matter where you go. If anyone asks me where to get their car repaired body work wise I will recommend this place above anyone else!!
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October 2024 by Aaron Flatt
Michael Truelove and his team were great and made my vehicle repair process easy. The vehicle was returned to me looking good as new.
Thank you Lawrence Hall Collision Center!
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October 2024 by K D
Excellent experience here, I dealt with Michael Truelove. This guy is a breath of fresh air in the body shop business.
A lady backed into our suburban and jacked up the front bumper…I made a few calls and LH was the only body shop that didn’t give me the run around about just getting estimate and ballpark turn around time. We ran into a few small hiccups and Michael went above and beyond to make sure everything was handled.
Excellent communication and our burb was ready as promised. Highly recommend Lawrence Hall and dealing with Michael…. It’s rare to find people like him that treat you and your vehicle as top priority.
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October 2024 by Josh Archer
Michael at the body shop is incredible. I dropped my truck off with extensive damage and he did everything from writing the professional detailed estimate to collecting all along the way from my insurance company. If you want great work and top knotch service, go see these guys!
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October 2024 by Kendra Harvey
Definitely recommend Lawrence hall collision. Micheal was great!! He was prompt and always called to give updates on a weekly basis, which I appreciated. They also took pride in quality work! I was super impressed when Micheal called and said they had to order another part because the one they received was “too flimsy” and he wasn’t okay with that.
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May 2024 by Laura Roberts
Always so professional & makes sure your needs are met!
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May 2024 by Megan Perry
Highly recommend bringing your car here! Ask for Wendy!
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May 2024 by Cecil Dela Rosa sr
Michael Truelove was absolutely on point with getting me my estimate for my vehicle then giving me a breakdown of everything as well as a timeline of completion of repairs. He made the whole experience easy and informable. It was so refreshing to be able to hear everything and not be bombarded with just numbers but instead with explanations compassion and understanding. I will truly recommend all my customers and Friends to deal with Michael and his team. Thank you so much for making this experience easy and understanding. 🤗😎
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January 2024 by Harold Dye
There great
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October 2023 by JJ Glacken
DO NOT take your car here unless you have thousands of dollars to spend on a rental car because they will keep your car longer than your insurance will cover. And by the time they fix your car you will have spent all of the insurance money on the rental car!! I got in a wreck and took my car in on June 14. when I took it in, they made me sign a paper saying that I was aware that it could take 6 to 8 weeks. Today is September 1 and I still do not have my car back or a date when I will have my car back. They are well aware that the insurance only covers 30 days and I’ve been paying for my rental car out-of-pocket while they take their precious time. This is ridiculous!!! We're going on 3 months now!!Edited to say I FINALLY gpt my car back last week and the total out of pocket for my rental was 2000!!! The insurance company won't pay this. Also the collision center call my insurance ( after having the car for more than 2 months) asking for more "repair" money to be paid to them. They're all scammers!! Save yourself THOUSANDS and go somwhere else!Service: Body & Trim
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May 2023 by Michael Corley
Very good experience with pickup hail damage . Car not quit as good. Felt The broken places on car windshield was from rock not hail storm damage. So now insurance says I have to pay extra deductible to replace windshield. We'll see how repairs go to car and pickup.
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May 2023 by GEORGE WERNER
They did an outstanding job repairing my pick up! Very professional service !!Service: Body & Trim
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January 2023 by Janell Williams
Excellent service at a good price.
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November 2022 by Oscar Falcon
Great place to do business with definitely worth the drive from Lubbock.Adam Keidl took care of my needs,helped expedite the process. When I showed up he got straight to work to help close the deal for me in a timely manner. Staff here is great and very helpful! Definitely give Adam Keidl a holler for your next vehicle !
