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October 2023 by JJ Glacken
DO NOT take your car here unless you have thousands of dollars to spend on a rental car because they will keep your car longer than your insurance will cover. And by the time they fix your car you will have spent all of the insurance money on the rental car!! I got in a wreck and took my car in on June 14. when I took it in, they made me sign a paper saying that I was aware that it could take 6 to 8 weeks. Today is September 1 and I still do not have my car back or a date when I will have my car back. They are well aware that the insurance only covers 30 days and I’ve been paying for my rental car out-of-pocket while they take their precious time. This is ridiculous!!! We're going on 3 months now!!Edited to say I FINALLY gpt my car back last week and the total out of pocket for my rental was 2000!!! The insurance company won't pay this. Also the collision center call my insurance ( after having the car for more than 2 months) asking for more "repair" money to be paid to them. They're all scammers!! Save yourself THOUSANDS and go somwhere else!Service: Body & Trim
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May 2023 by Michael Corley
Very good experience with pickup hail damage . Car not quit as good. Felt The broken places on car windshield was from rock not hail storm damage. So now insurance says I have to pay extra deductible to replace windshield. We'll see how repairs go to car and pickup.
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May 2023 by GEORGE WERNER
They did an outstanding job repairing my pick up! Very professional service !!Service: Body & Trim
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November 2022 by Oscar Falcon
Great place to do business with definitely worth the drive from Lubbock.Adam Keidl took care of my needs,helped expedite the process. When I showed up he got straight to work to help close the deal for me in a timely manner. Staff here is great and very helpful! Definitely give Adam Keidl a holler for your next vehicle !
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November 2022 by Brinley Brown
I had a great experience with Adam Keidl as my car salesman. I told him exactly what I was looking for and he was able to find it very quickly. He kept me updated throughout the whole process and notified me when anything changed. Adam made the buying process easy and stress free. I am now the proud owner of a new Colorado thanks to Adam!
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November 2022 by nancy freeeman
They did a great job on my Fusion. Very nice and honest people.
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November 2022 by Augustine Gutierrez
It was time for an upgrade and Adam Keidl helped me throughout the process. Very respectful and personable.
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August 2022 by Urban Rogers
It's always expensive to get body work done, but they did a great job on our car.
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July 2022 by Monique Smith
They did an Awesome job fixing my car.Thank you to all the ladies and gentlemen that helped me though the process in the collision department.
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May 2022 by A Google User
I love Lawrence hall they have fixed my engine. I had a Ford fusion it is sliver. Thank y'all for helping me ?
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March 2022 by J Bowerman
Gave me 5 day estimate. 30 days later I finally got my car back, only after I had to call and questioned why it was taking so long. Then the door still doesn’t work right, the window tint is scratched all up… and there is grinding and popping in my front end. Took the car back, they were mad that I’m making them replace the tint, says the door needs to be greased up???!!! And said the popping and grinding noise in the front end is caused by normal wear and tear. My car has 25k miles on it. Lame excuse. Every time I told them about an issue they tried to bill the insurance to fix it. I told them not a chance. That they caused the issue not the accident. Also the Rudest office staff ever the manager lady is absolutely rude and in personable. There is one young guy there, Casey, that was actually nice and probably actually cares about customers.Service: Body & Trim
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March 2022 by Tiffany Taylor
Fast freindly service! Joe the adjuster was amazing, super nice and had me in and out with excellent service. Highly recommend
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December 2021 by Chris Krabill
Service was wonderful and very helpful. They got me in and out faster than any other body place in Abilene would have... I checked. It was a rare"Great Experience"for a body shop. If ever I need a body shop again I know exactly where I'll be going!!!I give them the highest recommendation possible.
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December 2021 by The Eagle
Took longer than expected several excuses, (parts and shorthanded) several calls saying I would be called back without any return calls. Had to go to collision center to get answers and found car was ready. One part not replaced had to be ordered. Otherwise car body work looks good.
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August 2021 by Caesar47 themann
Not bad. Definitely did a good job getting the scratch off my caddy door. Not to me to mention there's plenty of nice beautiful cars in the showroom for some eye candy while you wait for you car to get fixed. Including an of og pimpin caddy.
