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November 2023 by Larry Jones
Danny Barefield could not have been nicer or more attentive in selling us a new-to-us car. He promptly recognized our needs, found us a fit, and pushed just enough without heavy pressure. He worked with finance to get our paperwork done in a timely manner. We will definitely come see Danny again when needing a new or used car.
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November 2023 by Mauricio Nava
Upon arrival was greeted by JL and could not have asked for a better experience with buying a truck. Great guy all around, I would highly recommend giving him a call when looking for a vehicle at Toyota. He answered all my questions and if he didn't know the answers he would find them out. Truly appreciated this experience, as well as the whole process to get in and out in a timely manner.
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November 2023 by Beth Hotchkin
Purchasing my Rav4 Hybrid from Cole, at Lithia Toyota, was a wonderful experience. Cole was knowledgeable, kind, encouraging, and thorough. Working through the negotiations, he was considerate regarding my requests. When I received the vehicle he made sure I was comfortable with the car's features and technology even offering to help as questions arise. Thank you, Cole, and Toyota.
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November 2023 by Jeffrey Heimerman
Robert did a great job helping us get checked in quickly and made sure our vehicle was taken care of. He provided us with professional service and also helped me understand options for future services plans for our 4Runner. Thank you so much Robert!
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November 2023 by Samantha Caceres
Matt Moreno was absolutely fantastic and helped me every step of the way when purchasing my new RAV4 hybrid. I can’t express enough gratitude. If you’re thinking about a new car, definitely consider going with Matt. You won’t be sorry! He’s continued to help me even after my purchase and is always there to answer my questions. And I love my new car!
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November 2023 by Jessica Craver
Best customer service we have received from a dealership! Great people! Daniel Beard, did an amazing job getting us into our car. We are very satisfied with our purchase.
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October 2023 by Chris McGregor
Easy experience from beginning to end. I found the car online and Tristan was more than accommodating, humoring my multiple emails back-and-forth with questions about the vehicle. I live down in Austin but made the drive all the way up to Abilene to get the car and I am happy I did!
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September 2023 by Paul Kidd
Salesman refused to give me paperwork on the vehicles I wanted. Test drove two 2019's and asked for the bill of sale. He brought back papers on a brand new car twice what I said I wanted the monthly to be so I left. The next week I got an email from their department to ask if I got the vehicle. I said no, salesman did not give me paperwork on the car I wanted. Same guy reached out and asked if he could help with anything. I responded with "Yes what I asked for in your store." Got a text message saying he'll send when he gets back in store, and nothing.
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September 2023 by Amber Bartley
I’ve gone to Lithia Toyota multiple times over the years for oil changes, and I look at the new vehicles while I wait. My last visit was the first time ever that I’d been approached by a salesman, and I happened to be in the market for a new vehicle. Mark Dunagan was cordial and professional from the start. He asked my budget and what my interests were and had me test driving my vehicle of choice in no time. He went over options and numbers with me and never appeared impatient or frustrated, even though I probably drove him crazy. The experience was painless, and Mark kept communication open once the sale was complete to give me updates on the status of arrival. I highly recommend his service to anyone interested in a purchase!
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August 2023 by Corinne Elliott
OUTSTANDING SERVICE!I will be a long time customer of Lithia Toyota. The service rendered by Nestor and the rest of the staff went above and beyond my expectations in finding my car this week. Each person I came in contact with left a lasting impact on my decision to buy from this company. The customer service applied in each action from listening to my needs and giving me several great options to try out, all the way to just simply offering free water from the heat outside and opening every door you go through. I won’t be shopping anywhere else. Glad to be a part of the Toyota Family, and so excited to drive my brand new Yoda!
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August 2023 by Amanda Leger
Had a wonderful experience from Daniel buying my new car. He was very helpful and welcoming and addressed any concerns I had with confidence. The buying process was quick and very easy with his help. His customer service skills are excellent and I will definitely only shop Toyota from now on.
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August 2023 by wyrmspit
Buying a car from Lithia Toyota of Abilene was one of the best car buying experiences I’ve ever had. Patrick and Daniel were both great to work with. There were no slime ball tactics, just very helpful, friendly, and professional salesmanship. I never felt pressured or rushed to make a purchase. I highly recommend giving this dealership a chance if you are looking for a vehicle. I would definitely be a repeat customer.
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August 2023 by Rodney Dennis
Jacob with the Service Department was great. My vehicle was scheduled to be looked at on Monday, Jacob with the Service Department had it in and the job was completed on Saturday. Jacob either called or sent a text message several times to me, just to keep me informed of the status of my vehicle.I took my two daughters into the Lobby and Sales Staff was very polite and professional. I recommend Lithia Toyota of Abilene to anyone. R. Dennis
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August 2023 by clary outdoor's
Has an awesome experience from start to finish! Patrick Zills was an awesome salesman that did not make me feel pressured! He was an amazing person to be around and do business with. Highly recommended going to him when purchasing your next vehicle!
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July 2023 by Michelle Fulcher
Very pleased with the service we received this Saturday in purchasing our new 4runner! Dan Barefield was our salesman and he listened to what we needed and helped us find the right solution for us.
