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April 2024 by Addie and mackenna Hi
lady was very rude, never asked what i was exactly looking for and i felt rushed the whole time. and the thing i bought smells like cigarettes.
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April 2024 by Jocelyn Sherman
Awful experience. I understand people are human, but unfortunately, this is an industry that can’t make these mistakes.My husband went to go pick up his groomsman pants on Thursday and they were too big so they told us to come back on Friday and they would have them ready. We came back and the pants were not ready. They told us they would be expedited to the wedding venue in Dallas by Saturday between 9 AM and 11. Still no pants. We did not get the pants until 2 PM, which was an hour and a half before photos. Not only was this an awful experience, but the ladies who worked there were unhelpful and just wanted to blame someone else which I think is what bothered me most.We have our own wedding coming up and I will gladly be going somewhere else.
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April 2024 by Christopher Durant
Ms Melanie Ceniglis was able to assist me in a very timely manner and was both helpfull and knowledgeable. I appreciate it
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April 2024 by robinson1724
Melanie and the rest of the staff are great to work with. They made the process of getting a suit easy and hassle free. Very knowledgeable staff.
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March 2024 by Jett Forrest
My fiance and I went in to pick out suits for myself and my groomsmen for our wedding on August 2, 2024. There was a small wait because the store was pretty busy, but that is expected. Connor McGuire was the guy that helped us throughout the entire process (which can be lengthy for a wedding). He was GREAT! Super hands on and offered much needed advice when we needed it. He was very explanatory and definitely knew what he was talking about. Whether it was different colors or products offered by Men’s Warehouse, or just what is trendy. He was multitasking and did a great job of greeting customers that walked in while still giving us his full attention. He made the process super easy and helped us to understand each detail that we were choosing. Next time I am needing to rent a suit or if I am in the market to buy a suit, I will return to Men’s Warehouse in Abilene and ask for Connor!
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February 2024 by Matthew Hargrove
Woooow this is probably the absolute worst customer experience I think I’ve ever seen in my life. My wife and myself came in with $1000 to spend for a head to toe outfit. As soon as we walked in we were greeted by two people slumped in chairs. Neither bothered to lift their head up. But the obviously prepubescent high school kid by the name of (Connor) said “Oh hey welcome in. Browsing or need something?” I explained to him that I was looking around and asked if they had any deals going on. To which he replied by leaning back in the chair and pointed behind him. “Whatever you see on the wall is what we’re doing? We just put the signs up today actually.” But no real drive or excitement to do much else. After looking around we found a nice $250 coat to start the outfit but I needed a bigger size. When I asked them if there was anything in the back this child snickered smugly and said “This is what we got dude.” Luckily the lady with him gave a damn enough to actually check. But it wasn’t in the cards. We looked around a bit more but was made to feel so awkward that we decided to leave. As we thanked them and walked out Connor decided to laugh at us as we left. I genuinely hope he sees this comment and understands something. When you see someone dressed down coming in to dress up don’t judge kid. I just didn’t feel like dressing up to dress up was necessary and that judgement will get you nowhere. I sincerely hope the next time I come in you’re spinning a sign out front where you belong.
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December 2023 by Adrian Ahmadi
The sales lady was very knowledgeable and picked the right suit jacket size and matching pants which actually fit me perfect. Only needed to hem the pants which Men's Warehouse will perform. Monika is the sweetest person and the most knowledgeable about men's suits and shirts that I have encountered.BRAVO Men's Warehouse!!!I'll be back
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November 2023 by Rob Rr
Great selection of suits and special ocation men's wear. Very knowledgeable people and excellent customer service.
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October 2023 by Wayne Bodine
Really unhappy, the suits were nice and fit well. But they did not match all of the groomsmen suits,missing cufflinks and button covers. One of the jackets didn't even have a beast pocket for the matching pocket squares. For almost $1,800 dollars you would think they would try a whole lot harder.
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October 2023 by Cynthia Parrish
Worst customer service! Went in looking for a vest for my fiancé. Very uppity and rude. Maybe because we had our kiddos with us I don’t know. But they were not miss behaving at all and we received the rudest disgusted look from the cashier. Decided not to purchase anything and will not be back!! Those ladies should be fired!
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September 2023 by Joe Ramirez
Went in for a simple measurement for me and my ring bearer and to look at suit options they had to offer. I was told I needed to have the bride there because they needed to make sure she is happy with the options I am choosing. I told her I would be the one wearing the suit so it is my opinon that mattered. She still insisted I needed her and sent me away with a list of questions for my fiancé. Complete waste of not only my time but also my ring bearer and his family's time. All while making me look and feel incompetent of making my own decisions. The worst customer experience l've ever had and will not be back.
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August 2023 by Zack Chamberlain
I’m a manager myself and I get out some retail stores are like but the way the manager spoke to me today was unnecessary. Very rude and hostile..if I were y’all I would not shop here. Manager should be demoted.
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August 2023 by erik sexton
I entered the store wearing gym shorts and a t-shirt. Not one employee offered help, nor did they even speak to me. I'm not sure if my clothes played a part or the skinny jeans on their phones were more important. I will never shop here again.
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July 2023 by Carmen Murphey
Working with this store has become a nightmare. Their managers and have staff have no clue as to how they are suppose to handle policies. Be aware.
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June 2023 by Mel Martinez
Returned my tux with no problem. Just dropped it off. Then a sale caught my eye and I landed 2 Jos. A Bank sweaters... $5 each. Yay!