Norman's Collision Plus

Auto Repair
Hours: Norman's Collision Plus is highly praised for its excellent customer service and quality work. Customers highlight the friendly and attentive staff, especially noting the kindness and patience shown towards elderly clients. The team is commended for keeping customers well-informed throughout the repair process, often providing updates and photos of parts via text. Despite challenges such as shipping delays, the staff managed to complete repairs quickly, often in less than two weeks. Many reviews mention the professionalism of employees, with some emphasizing staff members who go above and beyond to ensure customer satisfaction. Norman’s is recognized for restoring vehicles to a “showroom” condition after hail damage and for handling collision repairs efficiently. Long-term customers appreciate the consistent helpfulness and reliability of the staff, with some willing to travel long distances to use their services. Overall, Norman’s Collision Plus is described as a trustworthy, friendly, and capable business that stands behind its work and makes the repair process easy and stress-free for customers.

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1. Abilene, Texas