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October 2025 by Regina Adams-Walls (Terri)
My engine Blew in Abilene and this shop did a great job putting another one in.
Gail knows her stuff as well as her husband Robert.
The only reason it took a bit was due to a Holiday and engine having to be shipped. When I would call they always gave me an update.
They gave me a ride and also delivered my vehichle when it was ready.
A couple weeks later I was worried about water leaking which was just my AC. Again these folks gave me a ride to and from and checked it out without charging me to reassure me everything was ok. David was also a very nice man he drove me home.
I had just forgotten about humidity after living in such a dry area previously.
I feel like this shop is reasonable and fair.
I will be using them again when I need a good mechanic.
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October 2025 by Ethan Williams
My parents have taken both of their vehicles to this shop, and unfortunately, each time they came back in worse condition than they went in.
My mom’s car needed a new AC compressor. They claimed to have fixed it, but just minutes down the road, it stopped working again.
My dad’s truck was towed in for a timing chain replacement. Despite that, they turned it on and drove it—ignoring the reason it was towed. It also had a full tank of gas when it arrived, but came back on empty.
They kept the truck for an extended period, charged $2,000, and made no real progress. In the end, my family fixed it ourselves in four days for just $400.
Based on our experience, I strongly recommend avoiding this shop.
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September 2025 by Katelynn Bentley
Walked in and they told me to wait because she was giving her bird medicine…there was bird poop on the back of her chair, a few feet away complimentary drinks…not the most sanitary.
Next thing, they immediately asked me if I had a man with me 🤦🏼♀️..apparently that actually happens to people. They tried to charge me $700 for a part that is $300 (I know labor can be expensive and that raises a price). I told them no thank you and I would pay for my consultation.
Charged me 96 dollars, payment went through. He tried to charge me again saying it didn’t work. My bank receipt and the literal green checkmark on the machine said otherwise. I told him I would not be paying again and he gave me my receipt…funny how that works.
When getting back in my car, my hood was left popped open for some reason. I understand people forget things but if I didnt see that it could have been dangerous for the driver.
They were fast with a diagnosis and got me in quick, but the place was unhygienic and a little bit on the scammy side…
I humble myself enough to know that I am no expert of cars nor their parts, but I feel like that shouldn’t be seen as an opportunity to be scammed rather then to be helped.
I mean this commentary in a respectful manner as I know this shop is their way of living, but I also know no one can get better if the problems aren’t communicated. I wish them well.
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September 2025 by Shae Smith
They address the problem quickly and worked very fast to fix them. We appreciate the work on all our family's vehicles
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August 2025 by Mathew Jones
Very disappointed in my experience there. If you speak to a mechanic on the first time you call do not expect them to relay to the office what you have asked for. Requested a diagnostic before a very expensive repair when spoke to the mechanic the first time I called. Was told later I didn’t give all of those specifics to the office as well so sorry about your luck here’s the total and it wasn’t the problem on your car so it’s actually not going to work anymore. Will not use this shop again
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July 2025 by William Greenough
Great took care of fast and efficient they are going to. Handle a future endeavor next week gave me great estimate and I would recommend them to anybody
Thank you Pittman Bill Greenough
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July 2025 by Blair Maxey
Took my 2006 Tahoe to Pittman’s Garage for suspension work, and I couldn’t be happier with the results. They diagnosed the issue quickly, gave me a fair quote, and got the job done right. The ride feels smooth again—like a whole new truck. What really stood out was the customer service: since I was in a rental and had no way to pick it up, they went out of their way to deliver it to my house. That kind of service is rare these days. Honest crew, no upsells, just solid work. Highly recommend.
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July 2025 by Antonio Davis
Great service
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June 2025 by Brian Massey
These guys do great work! They are honest and don't price gouge! Fast, friendly and reliable.
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June 2025 by Catalina Devora
Pittmans did a great job and in a timely manner. Very impressed, great reliable service. (Flooded my car)
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June 2025 by Dylan
I have taken several vehicles to Gail at Pittmans Garage, I am very pleased with their work, I drive from out of town just for her good honest service. I highly recommend using them with any of your automotive needs.
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May 2025 by Megan Westall
I ended up buying an 8 seater Suburban from 1999 due to becoming a blended family, and since we found Pittmans, we haven't taken it anywhere else. Its been a couple years now. And they've done many jobs, multiple parts. They're time frame is always reasonable. Their price is always doable. We have never had an issue with their work. And I get a text from Gail, who asks if everything is running smoothly shortly after I pick up the vehicle. Wonderful service. Great people.
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March 2025 by Nicholas Alonzo
Very good guy and very helpful. Another mechanic in town had my truck for 5 days and still hadn't touched it. This guy sent a tow truck, picked up my truck, and fixed it in less than 24 hours. What a life saver.
Took off 1 star because I went to pick up my truck after hours and the coolant resevor was low and they had done cooling system work and charged me for 2 units of coolant. I had to drive to the nearest Walmart, buy some coolant, and burp my heater core for my truck to be fully good to go.
Overall, I would use again.
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March 2025 by Gaby Martinez
Lovely place, doesn’t haggle the price! Extremely transparent about what you need and don’t over charge, I’d highly recommend this place !!
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March 2025 by Samantha Horne
Quick! Great customer service! Definitely use them again 👍
