“Love this place when you can not get anything to work at home, hackers hacking emails, copycatting phones, files and documents to repair the damage they do is absolutely incredible”
“Went in here shortly before closing. Hopefully management of the store reads this and gives this guy a promotion or a raise. Very very friendly and very very helpful. I was in and out in no time whatsoever. Thx a lot to the guy who helped me out!!!!!!”
“I love these people, they always greet me when I walk in and remember my box without me even asking for my mail. Very friendly workers and I would rather drive across town to meet them then to go anywhere else!”
“Highly recommend for customer service! These ladies went above and beyond to help me fix a mistake that the UPS hotline just blew off as "can't do anything about it now." Thank you so, so much!!”
“We had a harness shipped in and for some reason it didn't get delivered even though we were here all day. Finally tracked it down and then getting to the location is a little tricky. The staff was friendly and retrieved our package quickly for us. Sometimes things happen.”
“I personally want to Thank all employees at n Mail on industrial in Abilene Texas for all their help in trying to help my daughter and I retrieve a package containing my daughter’s medical supplies delivered to the wrong address in Ft Worth Tx by Fed ex.
Fed ex was extremely hard to talk to anyone about this. Got the run around from Fed ex for several weeks. I did not put ins on package worth $800.i didn’t think of it trying to get her supplies to her at the time. Fed ex made me go back to Pack n Mail to file thru them to be able to file for $100. These employees at Pack n Mail filed for us to receive the minimum ins on package that was definitely delivered not even close to her residence. We have pics of front of house her medical supplies were delivered to her. Which caused hardship on her.
Again a BIG THANK YOU to All EMPLOYEES @ PACK N MAIL for all their kindness and COMPASSION getting a refund on this delivery.
I know mistakes are made but it was the way Fed ex handled or should I say didn’t handle on this delivery. Fed ex emp were rude and stories changed every time I would finally get an actual person to talk to. Very disappointed in Fed ex..
But so thankful for Employees at Pack n Mail!!!! ♥️”