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January 2024 by Google user
Former Sprint customer, I don't complain with T-Mobile. My monthly bill is ok. I just miss Sprint discounts and promotions for faithful customers like me. Customers need to be rewarded yearly. Some discounts or offers are always sweet. ??
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July 2023 by Pamala Meyer
These guys helped us out the other day when my daughter's Sim card went crazy. They had us fixed up in a matter of minutes. They knew what they were doing and didn't mess around or try to sell us a new phone. They are great people!!!!
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July 2023 by Paul Swartzfager
I've been here on multiple occasions (I'm pretty rough on a phone!) Brianna and the crew are most helpful and always in a chipper mood. Not that I like breaking my phone, but I'm always happy to visit the store.
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July 2023 by Tommy Wieringo
They couldn't even sell me a phone because they said my information would not go through. 61 years old I think I know my information.
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April 2023 by Trampas Graham
Store manager refused to help, instead calling me hostile when I said I needed to close account if he couldn't help. Said I couldn't close the account and instead had his employee help while he sulked in the corner with no other customers. If you don't want to work with the public, then don't. You can't gaslight everyone, and you can't charge people 50 dollars a month to put up with your hurt feelings.
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April 2023 by R B
This location is not a busy as other locations in town. Customer service is phenomenal here.
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February 2023 by Chris Krabill
Service depends on who you get. Typically I get Great service. They tend to do their best to get you what u need and back on the road again asap. Sometimes things happen but they do what they can to right and bad situations.I do recommend this location
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January 2023 by Gene Gallimore
Staff was very helpful and pleasant to work my problems out.Thank you looking forward to seeing you again.Gene Gallimore
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January 2023 by David Baugus
First week with T Mobile, so far I Love it! Vouch
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August 2022 by Patricia Henry
I been getting a lot of messages about free gifts on phone, just check to see is true, verify not so.
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June 2022 by Caleb Straus
They refused to take responsibility for selling me not one but TWO faulty phones and got threatening, ugly, and rude and just generally unhelpful. The manager was the worst. That guy should be canned.
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May 2022 by Brooke Mendenhall
I literally just had the best phone-store experience that I have had in my entire life!I 100% loathe dealing with buying a phone or going into a phone-store in general.I didn't think that there was such a thing as a good experience.....Today changed my mind.Our family had to meet in Abeline from out of town to do the big switch from Sprint & we had all been dreading it for months. My dad was still using a 3G phone & we were running out of time.The employees were absolutely amazing & all of our issues were resolved in only ONE visit.My expectations were completely exceeded.The blonde lady & manager at this location need to be paid double whatever they are paid now! (Sorry, I didn't get your names)They were the perfect example if how great customer service looks like!Thank yall so very much!
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March 2022 by Mallory Kaelin
The employees were very helpful. The follow-through from the company is lacking and conflicted. The phones are great. Once correctly set up, you are good to go.
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February 2022 by Abel Reyna
Excellent Services. Especially by the Young Lady ****062 (She give me Her Name but as an Older Man 75 yrs old) Any way She Helps Me in many ways.
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December 2021 by Tina M. Prater
Lyrick was amazing. She went the extra mile for us. ❤??
