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December 2025 by Kyle Neal
Daniel is super professional respectful and punctual always workin harder than anybody else around
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December 2025 by Tracey Birks
I have lived at this residence for 15 years, and I am satisfied and content, with it's overall performance.
I appreciate Bel Air Springs Apartments, putting the rental income, residents pay every month, into the maintenance of both the property and individual units (mowing the grass, making sure there is a stock pile of filters for the apartments, painting the doors and perhaps the buildings, and much, much more).
The one recommendation I do have, is more maintenance in the winter months--specifically salting and sanding the flights of stairs, of the units, instead of leaving a bag of rock salt outside the main office, thus leaving the maintenance of stairs--and safety--up to the residents.
Thank you for providing a quiet, comfortable, and overall safe community, and putting the money we pay, into its restoration and upkeep. I truly appreciate it. Keep up the good work. Thank you.
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November 2025 by Rickie Huber
Don't move here! I payed a large deposit when I moved in. Cigarette burned on counter tops when I moved in. It was noted with acting mgr. ,and on paper. They charged me for the burns on my deposit. Manager is no good.
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July 2025 by Miguel Carrillo
It too 4 months for you guys to came over a replace the thermostat, my entire access and egress are destroyed for the heavy equipment use when new roof was getting repaired.
Thats a totally safety tripping hazard for me and my wife
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May 2025 by jcarteredward
Every year I've lived here, every summer for some reason the A/C is broken. I put in maintenance orders promptly and every time there is an incredibly slow response time by maintenance. Once during July, the hottest month of the year, I was told the maintenance guy was on vacation and I had no choice but to just deal with. I was given a crappy window A/C that does nothing except drive up my electric bill. I've now had a maintenance request in for over a month and nothing has been done as of yet to fix my air conditioning this time.
The pool has not been functioning for the entire spring season and the laundry room continues to get more expensive but with no added benefits. There are multiple pot holes all around the parking lot and driveway areas that haven't been filled since I moved here.
All of the issues that constantly keep recurring might be tolerable except for 2 things. The office staff is not helpful in getting these issues resolved. They seem to jump real quick on evicting problem tenants, but not on providing service to the ones who pay. Also, the fact that this place dares to try raising the rent with as terrible as the overall value to the tenants. They can't even maintain what was promised and what I'm supposed to already be paying for yet the nerve to make me pay more for this nonsense is ridiculous.
I've tried to be patient and let them work but this is ridiculous. I shouldn't have to blast the internet to get any kind of traction on the issues. Clearly being patient doesn't work, so here we are.
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May 2025 by Lavesta Williams
These apts are not great I have had mold on my ceiling before, my dishwasher is old and filled with dirty water, my a/c have been out for almost 3 months & I have a 4 month old & a 5 year old, & my stove tops was leaning off my stove got a while ! They don’t want to buy any new appliances they also don’t care about you or the well being of your kids since my air have been off I was offered one a/c unit just in my living room where it don’t even reach the back of my rooms which be burning up & I was only given $100 off my rent ONCE because I was told I needed proof of why I needed any money off my rent as if me & my kids burning up in our bedrooms at night wasn’t enough !
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May 2025 by Michael Piscopo
It was great to get moved in. Gracie and Sabrina Willisms from Optimum Wifi is a great connection to work with.
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May 2025 by sereanna mansaray
It was an amazing tour Gracie was so sweet and explained things so well !
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May 2025 by JoAnn B.
Bel-Air Springs apartments are well-maintained and continues to make noticeable improvements. In March 2025, roof repairs were completed across the entire property. Landscaping is kept up with weekly, ensuring clean and pleasant grounds. While it would be appreciated to see updated appliances for long-term residents, the regular newsletters are informative and appreciated. Overall, I’m grateful for management’s efforts when addressing my apartment repairs and concerns.
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April 2025 by Destinee Kluge
New Management is doing a great job! Maintenance team is always on site working hard and office employees are always there to help if anything is wrong.
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April 2025 by Charity Kucirek
Office staff very nice. Unfortunately I was shown a unit that smelt like very noticeable, very strong, cat urine.
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March 2025 by Teshuah Hawkins
They were able to help me with my problem about my roof that needed fixing after the harsh wind storm. Thank you guys for the help.
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March 2025 by Deirdre Lanford
Our toilet was backing up with water pouring out on the floor. Flooded the bathroom and into the bedroom and closet. Water backed up in the bathroom sink and bath tub. Water also backing up into kitchen sinks. It was around midnight. I called the emergency number and the maintenance man called right back and arrived to the apartment in about 10 minutes. He was able to identify the problem quickly and was able to stop the water. He shop vac the carpet and bathroom floor and set up a fan. He stayed and made sure things were OK. We appreciate his rapid response and quick identification and intervention.
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March 2025 by Steve Birks
Love Bel Air springs. My daughter and I have been here 15 years. I just wish potholes in the parking lot and driveway could be paved over or filled in.
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January 2025 by Jerry O'Hearn
Very nice experience, very nice staff, the maintenance workers are wonderful👍🏾👍🏾👍🏾
