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December 2023 by Grace Kincaid
Went to turn in a trade-in phone. I was told on the phone by t-mobile I could just drop my trade-in off at any store instead of going through the trouble of packaging and sending myself. However, the physical t-mobile store told me they could put it in a box and label it but I had to ship it myself. Not exactly the same instructions from my experience with the rep on the phone.I still rate 4 stars... I love my phone service and billing services.
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November 2023 by Terry Gray
The employees at T-Mobile here are very professional and respectful to everyone I seen come into the store when I was there.It was quite busy but the employees were handling everything very professionally and smoothly.Even though it was quite busy the atmosphere was friendly and the customers were handling the small wait well. I seen no one upset or with an attitude.That in itself was quite refreshing!..
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November 2023 by Karen Berry
They worked really hard to get us into new phones. The only thing they didn't do is let hubby know the phone he chose wouldn't communicate with the phone he had so he had to manually transfer his contacts and other things from one to another
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November 2023 by Frederick Brooks
Decent enuf place. They were busy n attitudes showed it. Stand offish type attitude.
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November 2023 by Fracy Brooks
They were busy n a little stand offish.
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July 2022 by Cara Piccioni
love this store! switched from at&t and saved a TON! santiago and jayden were soo helpful and such a joy to work with. honest people with honest answers - not just there to sell product. they build relationships and treat you like one of their own. ? best store experience ive had in a long time!
