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March 2024 by Home Home (Transparent)
Today, while checking out, the manager was called upfront to help an older lady. The manager kept speaking to the woman in a condescending tone.She kept saying “I’m just trying to help you understand. “She said some other things that made me embarrassed for this customer.This is a picture I took of the manager. It’s not a good picture, but I was trying to video, and I was unable to get it due to how busy the line was.
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January 2024 by Cierra Abernathy
DO NOT GET YOUR MEDICINE HERE!!!! You would think being right down from the er that they would be fast but NO! Went to the er and i have been in severe pain for days waiting on them to fill my medicine
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December 2023 by Sara S
Horrible. Takes forever and they are always out of medications. Go ANYWHERE else.
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November 2023 by Haven Foster
printing and cutting is very difficult for them go somewhere else !!!
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October 2023 by Baileigh Susak
I am AD Military and got a notification that my prescription was ready to be picked up but needed to update my insurance. I tried calling and was put in a queue for about 40 mins. The phone proceeds to ring and nobody picks up and the call drops. So I decided to drive up to the store and I guess the numbers were entered in wrong and once it was fixed she told me that my prescription was not touched and that I would have to wait 30 mins - 1 hr to get my prescription. Firstly, that almost 2 hrs I’ve been wasting my time waiting on a prescription that shouldn’t be that hard to get. Secondly, why message me saying my prescription is ready to pick up if it isn’t, which I knew there was going to be some sort of issue but after waiting on the phone for 40 mins for the phone to ring and I be ignored, I did not think calling again would do any good. Third, I don’t think I’m entitled because I’m military but as an Active Duty member my insurance is supposed to cover all meds at Walgreens and the last time I picked something up from there I was charged even though I told them it should be covered and explained the situation. I didn’t argue as they basically told me it is what it is and just paid, how did it take them this long to realize they entered my information wrong? I wish there was more Walgreens in the area because I would go somewhere else but sadly there isn’t much to choose from in this area so I’m stuck. Don’t recommend if you are passing through though if that helps.
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October 2023 by Baileigh S.
I am AD Military and got a notification that my prescription was ready to be picked up but needed to update my insurance. I tried calling and was put in a queue for about 40 mins. The phone proceeds to ring and nobody picks up and the call drops. So I decided to drive up to the store and I guess the numbers were entered in wrong and once it was fixed she told me that my prescription was not touched and that I would have to wait 30 mins - 1 hr to get my prescription. Firstly, that is almost 2 hrs I've been wasting my time waiting on a prescription that shouldn't be that hard to get. Secondly, why message me saying my prescription is ready to pick up if it isn't, which I knew there was going to be some sort of issue but after waiting on the phone for 40 mins for the phone to ring and I be ignored, I did not think calling again would do any good. Third, I don't think I'm entitled because I'm military but as an Active Duty member my insurance is supposed to cover all meds at Walgreens and the last time I picked something up from there I was charged even though I told them it should be covered and explained the situation. I didn't argue as they basically told me it is what it is and just paid, how did it take them this long to realize they entered my information wrong? I wish there was more Walgreens in the area because I would go somewhere else but sadly there isn't much to choose from in this area so I'm stuck. Don't recommend if you are passing through though if that helps.
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August 2023 by Tom M.
I come in there all the time, I was in there the other day and your new employee, the one with the face mask felt it was necessary to follow me around the store. Just because it was late doesn't give your employees permission to follow people around. Was weird and creepy, I would go to an aisle, and he was at the other end.
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August 2023 by John D Jones III
I've only had two interactions with this location and both have been horrible. The first time, somehow they were assigned my prescription and did not actually fill it because it looked like it was supposed to ( which it was, but still ) at another location, but that other location did not have the prescription, they let it just sit in a broken status until I called both locations and got it sorted out at the original location. This location just blew me off and acted annoyed that I called in. Today, their internet is down at my main location and I'm told to contact this location. I call and I discovered that they have a little trick on their hold system... First they spam you every 60 seconds with their "Everyone is busy" voice over and the longer you spend waiting, they increase the frequency of the spam, 50 seconds, 40, 30, until you reach every 15 seconds... I endured this for 27 minutes, during the middle of business hours, before they hung up on me...
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July 2023 by Darian Petty
Went to pick up a new Rx that I didn't know anything about, the first woman who helped us was very kind the second was very short with us and rude. When I called to clarify what I needed to do she told me "I didn't say that! You didn't listen to me!"
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June 2023 by Patricia McSharry
They are getting better at not taking hours to fill Prescriptions. They still have a problem. miss placing a filled prescription.
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May 2023 by Sabrina M (TX Google Local Guide)
This Walgreens is quick and effective never short on employees and pharmacy professionals are very knowledgeable.
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April 2023 by Queen Bee (Texas Local Guide)
This Walgreens is quick and effective never short on employees and pharmacy professionals are very knowledgeable.
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April 2023 by T Jones
This is the worst location I have ever been to. I spend so much money at Walgreens. And I have been to this location multiple times everybody’s usually OK but tonight the two employees and two male employees that were there were so rude. One of them literally ran down the aisle. I was just shopping in and continue to stare me down and watch me like I was some sort of thief I was beyond disrespected and almost to the point where it was a menacing presence. I’ve never had this problem there and continued to say something to them about it and neither one of them had anything to say nice so you guys just lost my business CVS here I come.
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April 2023 by CHRISTIAN halley
Cashier was rude and a box of Benadryl is 20$ there. My son was pitching a fit at checkout and she was talking about us to the customer ahead of us in line. Just go to Walmart don't waste ya time or $$.
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March 2023 by Dakota Sullivan
Don’t use this pharmacy unless you have days to wait for your prescription to be ready. Literally any other location is better.
