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December 2023 by Margaret M
Personal advice from theowner was nice.
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November 2023 by Deborah Lemelin
Not friendly
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November 2023 by Janet Johnson
I love this place. Most helpful and knowledgeable staff in town.
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October 2023 by Flowerfreak 72
New the the area. Liked the plants and the people HATE the "composted soil" they sell. I'm a master gardener and have grown in many soils and climates. Last spring I bought some "composted soil" and was not impressed but I tilled it in and it seemed okay. Last week I bought some for raised beds and it's BAD. Seems like 3/4 sand and 1/4 something else. If the 1/4 is compost it's poor compost. It is very hard to water in. Water just sits on top with dry sand underneath. For the price this is upsetting.
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September 2023 by Slippery Dog
Excellent place to purchase trees, shrubs, patio furniture and many other items. Excellent customer service and friendly staff.
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July 2023 by Eric Absten
I walked into a wonderful covered garden setup with many beautiful plants to choose from, I was impressed and a young man ask if I was looking for something specific. He helped me get a few crates full of plants and showed me to the fertilizer selections and pots. I got a truck bed full of stuff and he helped me every step of the way. Way better here than any big box store I’ve ever been to. They have earned my business and I would highly recommend them to anyone who has questions or if you just need something they have a green thumb.
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June 2023 by Lady Warrior 49
I give three to four stars on the good selection of plants and a good selection if you want to start a miniature garden or a terrarium. I give a one star on the prices a little too expensive for plants and even the little garden miniature decor figurines. The prices are outrageous. I give a one star for the customer service. The manager was very rude especially when I asked her to help me because I am new to gardening and didn't know alot about gardening. She acted as if I was going to put her at an inconvenience by helping me. So visit that store you better have some knowledge of gardening because they will not help you. I will not go back to that store ever again.
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June 2023 by Chris Krabill
Good service and nice selection of plants and fertilizer. The seasoned hands seemed to be very knowledgeable. They say they only carry plants that grow well in Abilene. Posted prices aren't the cheapest in town, but if you use the IBUY ABILENE app, they tend to at least match the cheapest in town and sometimes beat them.I do recommend Wilow Creek and the IBUY ABILENE app at checkout.
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May 2023 by Jason Herbert
Poor customers service and reliability.
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April 2023 by Joyce A.
I have had nothing but great service and products from this business over the past two years. I have raised bed gardens and used soil from here last year and this year. I have bought numerous plants here as well as a memorial stone for my dog. The employees are always helpful (regardless of how busy they are). They are a great resource of knowledge and also look up answers to my questions. I have purchased watering wands, fertilizer, and planters. Grateful for their service and knowledge.
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April 2023 by Michael B.
If there was a way to do less than 1 Star I would. We ordered and payed for a tree two months ago. The tree was for a memorial service for my Mother In-law. We told the staff at Willow Creek not only when we picked out and paid for the tree that it was for a service, but when they rescheduled with us once for delivery and planting the tree, we told them again what the tree was for. Once again, they failed to follow through. I spoke to one of the owners who said "All I can say is sorry". I run a national business and one of the biggest things we strive for is great customer service. I was more than amazed at the lack of concern and professionalism, not to mention the lack of customer service. The amount of time and money that went into this day is a total waste now. I will never do business with this place again and will warn anyone who does to think twice about it. COMPLETELY Incompetent!!
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March 2023 by Robert Wade
Friendly knowledgeable staff. Very helpful with all my questions. Also they have a wide variety of plants! I will be back!!
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February 2023 by Ryan Lee
They don't like kids at their store. Knowledgeable staff though.
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February 2023 by Kaelyn Mays
Found a beautiful purple plum tree. Good prices, staff is knowledgable and super helpful.
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February 2023 by William “Diggerodell” Johnson
Great to work and plan with