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February 2024 by Erika V
Rude, dusty, unprofessional lady in the store.I recommend going in the same parking lot to the Kroger gas station instead of having to deal with this unprofessional, miserable cashier.
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February 2024 by Jonathan Ayala
I will no longer go to this station for gas or any other service. One of the gas pumps overflowed my tank with gasoline, and there was no indication that it was malfunctioning, no ‘out of order’ sign or anything. I went inside to notify someone about it, but the woman at the cashier was highly dismissive and uncaring towards my case, and when I asked for something I can use to at least clean the mess on my car, she justindirectly prompted me to buy paper towels. I then called the place to get a second opinion and someone with very little experience responded. He gave me a very brief and unneeded walkthrough of how the sensor of the pumps work and nothing else.So yeah. The site is also very, very trashy and this isn’t the first time I’ve had to deal with pumps not working, so I’m done with it.
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December 2023 by Ted Arav
Sense less old dude working here they kept store open 24 hours in google and when I went to pick up order he canceled one order and made me wait in cold outside for 10-15mins . If they don’t want to make orders pls don’t accept orders and waster our time . Stupid scumbag
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October 2023 by TodayIn HipHop
Today on 10/10 at around 3:15 pm. I entered the store a employee at your 3710 Belt Line Rd, Addison, TX 75001 location by the name of Aman assisted me. I asked him to CHECK(Not Cash) CHECK my lottery ticket. He scanned it and said that my lottery ticket won for $13. Seeing that he didn't speak English & couldn't count very well I was going to cash it with another associate on my way home so I took my ticket back & decided to leave on my way home I go to a different gas station to cash in the ticket only to find out that the ticket has been cashed mine you I never received the reward for the ticket. So I return to the gas station and associate AMAN lies to my face & says he gave me the amount I won on the ticket. I then ask him to run the camera back & also to call a manager so that I can speak to them & he refused and then acted as if he didn't understand English and I assume he's doing this to steal at the end of the night or he truthfully can't count because as I stand to the side I'm watching him attempt to short change customers and was caught twice doing so. So I will be speaking to a supervisor & reporting this incident to corporate or ownership to have this person removed
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October 2023 by Maya Idom
The Woman that works in the morning at this location that wears a braided hairstyle is very rude. She rushes people through transactions , doesn’t greet properly and talks to people like they are children. I’ve been here a couple of times to see what the fuss is all about but not I do see that she is very rude. Very poor customer service, very poor attitude, she does not need to be the face of this store. The 7eleven down the street by Keller Springs is 10000 times better. THAT 7-eleven always has fresh hot food items, always VERY clean, ALWAYS FULLY STOCKED WITH GREAT SELECTIONS, and the customer service is wonderful at the 7-eleven on Keller springs and marsh. I won’t be going back to the Beltline 7-eleven in the mornings anymore. She needs to be removed.
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September 2023 by Ashley Jones
Absolutely worst service. The cashier was rude, tried to grab me and shove me away from getting water in lieu of soda. Very aggressive. Absolutely disgusted with this situation. I can say that any other time the staff go above and beyond but this woman was just awful.
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July 2023 by Brandie Canaday
IF I COULD GIVE 0STARS I WOULD!CAN NEVER ADD $TO MY CARD,USE WESTERN UNION OR PAY W/A $100! HORRIBLE SERVICE CASHIER KEPT LEAVING MY TRANSACTION TO GO BEHIND HIM TO ACCESS ONLINE ORDERS MIND U I WAS TRYING TO PAY FOR GAS QUICK EASY TRANSACTION &NO ONE WAS THERE TO PICK UP ANY ONLINE ORDERS..FINALLY I HAD TO TELL HIM TO FINISH MY TRANSACTION PLEASE STOP WALKING OFF
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June 2023 by C. Moshier (Mosh)
If I could I would take Stars away! They deserve NEGATIVE Stars. Worst employees of any gas station anywhere, EVER...Don't spend your money with them. They deserve to go out of business.
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May 2023 by Derrick
Don't go to this 7/11 African guy in the don't know what he's doing plus it looks like the have a crackhead in there cleaning up and running the register ?
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May 2023 by Elliott P
Card readers at the pump don’t work. Tried 2 different ones. Cashier inside was no help- told me card didn’t read. Exactly, that’s why I’m asking him about it. Went down the road to the next gas station and my card worked fine.
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May 2023 by Ethan barr
All I would like back is information on when open and when closed. And then I would like it posted on the door. And in act of human curiosity post it online
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December 2022 by Alvina McNeal
I went inside to ask about the car wash to the cashier. The car wash sign said “closed” but, it looked open and people were using it. I wanted to double check there was nothing wrong with it before I put my car in the wash. When I kindly asked her if the car wash was working properly, she was talking on her cell phone and gave me a bothered look & said yeah it’s open. I then continued on tell her that the sign closed is lit up for the public to see before I could tell her that people are using it. She laughed and said, “if the sign says closed then I guess it closed” then she turned her back away from me so she can get back to talking on her cell phone. I used to fill up car here and sometimes get a quick car wash if I have the time. I don’t expect to have the highest customer service at 7 Eleven, but I do expect a somewhat little level of professionalism and being friendlier to your customers won’t hurt. I can say, I will never come back here again.
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November 2022 by robert mayes
The african american lady at counter was rude. Watcha need is the only words spoken when i went in for gas. I felt i was either an inconvenience or she disliked me. Poor customer service.also very small drink selection. Had more alcohol then anything.
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November 2022 by Brad Shelton
Not open 24 hours I'm literally done with these shitthole stores. Never going to another 711 in my life
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September 2022 by Eva
Stood here forever, another man even said something, cashier could be less interested in customers in the store.