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December 2023 by Eric G.
This is absolutely the best shop you are going to find anywhere. They are very honest, economical and efficient. Prior to finding this shop I would try to self diagnose my vehicle to get an idea of what it may cost to fix at other shops. I did that at first here as well but always found they quoted a better price than I expected and gave me a honest assessment of my vehicle. I recently went in expecting to replace a sensor when the issue just turned out to be a bad wire. Rather than selling me on unnecessary work, they found the best solution and saved me $$ in the end. I now know that their assessment is one that can be trusted fully and their work is always top notch. This shop truly sets the bar that other shops should be measured against!
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November 2023 by Marvin Hoyla
Addison Automotive is very accurate in their diagnosis when you bring your vehicle to their shop. Sherry will always be transparent and fair on repair costs!! I will always bring my vehicle and recommend anyone to bring their vehicles to see Sherry at Additional Automotive!! Happy customer!!
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November 2023 by Sonya Valadez
Service is awesome. Sherry and Xavier are awesome and very knowledgeable of what’s going on with our vehicle and kept us updated on the progress. Very efficient service and their effectiveness to detail is the best I ever experienced with any auto repair shop!!!
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September 2023 by Stacey Irvin
I had the pleasure of working with Sherry at Addison Automotive and I couldn't be happier with the service I received. As a female car owner, it's often intimidating going to auto shops, but Sherry made me feel right at home.From the moment I reached out to Addison Automotive, Sherry took the time to listen to my concerns and thoroughly explained the issues my car was facing. She didn't use jargon or talk down to me, which I truly appreciated.What sets Sherry/Addison Automotive apart is not only the exceptional customer service but also the top-notch work they do. My car’s issue was resolved promptly, and I felt confident driving away, knowing my vehicle was in excellent hands.Throughout the entire process, Sherry kept me informed about the progress and the estimated cost. There were no surprises, and the pricing was fair and transparent.I can't recommend Addison Automotive enough. If you're looking for a mechanic who not only knows her stuff but also goes above and beyond in customer service, look no further. It's refreshing to see a female mechanic excelling in a male-dominated industry. Thank you, Sherry, for your outstanding service. You've gained a loyal customer!
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September 2023 by Darius White
The shop did a great job of getting my car running. They replaced the connector and sensor now I'm on the road again. The Chevy dealership told me I needed a new motor which was false.
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September 2023 by LuxurySales By Sindy
I cannot praise Addison Automotive enough! Sherry and Alfredo are absolutely the best in the business. From the moment I walked in, I was met with exceptional service and expertise that truly sets them apart.Sherry's knowledge and professionalism made me feel completely at ease, knowing my vehicle was in capable hands. She took the time to explain everything in detail, ensuring I understood the repairs needed.Alfredo's craftsmanship and attention to detail were second to none. My vehicle runs better than ever, and it's all thanks to his skill and dedication.But what truly sets Addison Automotive apart is their commitment to customer satisfaction. They go above and beyond to ensure you're not just satisfied, but genuinely delighted with their service.I highly recommend Addison Automotive to anyone in need of automotive services. Sherry and Alfredo have won my trust and loyalty, and I won't be taking my vehicle anywhere else. Thank you, Addison Automotive, for your outstanding service and for making me feel like a valued customer!Services: Transmission
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September 2023 by Nathaniel Carrasco
This place is over priced. They will charged you a diagnostic fee that ranges from $65-$130 (they will try to finesse it to be $130 for whatever they are diagnosing on your car). As far as coming up with the cost of maintenance they will charge you base off of what their computer calculates the price should be. It seems like whatever program they are using it is set at highest price possible. Honestly the dealership was a lower price, but I made the mistake of choosing convenience over cost. $130 for just a just front wheel alignment sounds conveniently enough to wash out my diagnoses credit that I was able to use towards my vehicle repairs if I choose to move forward with my repairs.As far as my personal experience they did replace my front struts for $1,400 that took about a day and a half to repair my vehicle. In my opinion I am surprise they couldn’t get it done in a day especially since they already diagnosed my vehicle prior with what they believed was wrong and the maintenance was done by appointment, but they might of been busy.When they diagnose my vehicle I had to show up in person before they closed because nobody was answering my call. I also had to call them a week later after they told me they will follow up the next day to give me info about price/ when to set an appointment.To add the cherry on top on my experience they did not fix the rattling noise that is going on with my vehicle and I personally do not want to go back to them and get nickled and dimed all over again.
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September 2023 by L Reed
Wow! Amazing work but what impressed me the most was how welcoming the staff was! They were recommended to me by a friend and they didn’t disappoint. Looking forward to doing more business with Sherry in the future.
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July 2023 by Crystal Herrera
Great service, very detailed in making sure my son's car was working fully functional before leaving. They called us and checked up on us even after to make sure we had no other issues. A great price for ensuring we are safe and all issues were addressed with vehicle. Would recommend over and over again. You will not be disappointed in the service you get. You can't put a price on safety for your family. A lifetime customer.
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July 2023 by Bryan McClain
Amazing work! Did a weekends worth of work on my own but couldn't quite finish the last bit on my own. Trusted Addison Automotive to finish he job and they didn't disappoint! Sherry did an amazing job with contact and communication through the entire process in just one day and had my car ready within a few hours. Thank you so so much and will definitely be back next time for any work to be done. I highly reccommend this place.Service: Electrical repair
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June 2023 by Justin Gaspar
Sherry and her team are awesome! They helped me navigate a very challenging situation with my vehicle. I am thankful for their honesty and excellent customer service. I would highly recommend them!
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June 2023 by Nasrin R.
Great, trustworthy mechanics that don't cut corners. Highly recommend if you want the job done right. Have had my Lexus and GMC truck serviced here and have also referred friends who have had positive experiences.
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June 2023 by Madison
I took my 2010 Lincoln here because my Alternator gave out on me. They were SO helpful and so quick! Sherry(Manager) is absolutely wonderful. I will only be taking my car here from now on.Services: Electrical
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May 2023 by Madeline
I took my 2010 Lincoln here because my Alternator gave out on me. They were SO helpful and so quick! Sherry(Manager) is absolutely wonderful. I will only be taking my car here from now on.Services: Electrical
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May 2023 by Shantell Elmore
Sherry is the best, she keeps u informed about your car and they never disappoints, they fix your car and take of your as car, the lady at the front desk saw my car was clean in the inside my car and she put clean paper down so my car won't get dirty, and I appreciate her for doing that. If u have a problem with your come here and they'll take care of u
