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November 2023 by Brigitte DeSantos
I am so impressed with this Moving Company. I moved my Mother from Houston to New York. They kept me informed. All of the Movers were kind and efficient. I went through a Broker but know now I should have gone straight to them. I highly recommend this Moving Company. The people that helped my Mother box everything up were also impressed by the quality of the employees that this Company has. Thank you!
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October 2023 by Marianne Webb
I would give a zero if possible. This is the worst moving experience ever. I've moved across the country before and never had issues like this. When we initially booked our move everything was great. Great service, great communication. Then about 2 days before our move date they contact us and say they can't do that day, they can do the day before or the day after the originally chosen date. Fine. Then they're supposed to be there 8am but it gets pushed back to 12. Fine. They move out items. We were planning to take 12 days to drive since we are moving from Austin, Tx to Portland,Or. About 5 days into the trip and ask if we can get here sooner. We are able to cancel one of the rooms so we say we can get there a day early, so 9/11. No communication. My boyfriend has to reach out multiple times to get any info. Finally 9/14 we get our items. First boxes in are smashed, some are haphazardly taped together, items wrapped in plastic wrap are unwrapped, my huge tv box has lots of damage. When they bring in my coffee table it is practically crumbling beneath the moving blankets. Once we begin unpacking things we have lots of broken pieces, leaking taxidermy, missing items, my 65 Sony TV has a huge piece missing out of the back. The missing items could be explained by the fact we also received items that weren't ours. I caught one box because it was also very damaged so I wanted to check the items, and it turns out it wasn't even our stuff. I have pictures of everything. We paid over $3000, we really expected a higher level of professionalism. We have filed claims for everything we can, but I would have rather just had my stuff properly taken care of.
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October 2023 by Account Deleted
The most awful experience !!At the date of pick up, they were like 1-2 hours late which is fine, finally they arrived, they knew how much items we have and they arrived with a truck already half filled with someone else's items! So it took them all day to pack half of our stuff, unload it to a storage facility (which they had to look for one because they didn't schedule properly), finally came back with still a half full truck to load our other half of items. After a month, we asked them to deliver and they did since we called way in advance. Another crew delivered our items and most all of our tables (4 night stands, 2 tv stands, dining table, coffee table) and sofa leg were all damaged!! So we called and complained (Several times!!) on May 6, 2023, and they said it will take 90 days to review blah blah blah, We just got an email this week, today's date is NOVEMBER 15, 2023, 6 Months after and to tell us we will just get $ 75.00 for it! What a JOKE! This is so unfair, how can a company like this still be in business? I WILL NEVER RECOMMEND ALL OVER THE STATE MOVING! I also lost a container of my christmas decorations.I will also NOT recommend Charter Van Lines- once they book you, (because they are just "brokers" :-P ) you are on your own, they are not liable with anything that happens with your items. So since they work with this company their rating went down, as far as Im concerned.Now I have to buy all these items with $ 75.00, Lets see how fast they mail our furniture shopping money.UNBELIEVABLE, UNFAIR, NOT RIGHT!
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October 2023 by Logan Harrison
These guys are quick, courteous, affordable, and very professional. They were expedient and took great care of all of my stuff. Hats off to them! Never use another mover again, thanks, guys!
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October 2023 by Anna Herawan
The hourly rate is reasonable and they completed our move so much more quickly than we anticipated! Not a single thing broken, scratched, lost. everything intact. We will surely use them again!
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September 2023 by David Stewart
Great folks moved all our furniture with ease. Very dependable and efficient. We had lots of stairs and they had no problems. They were also very reliable and respectful. Much appreciated guys!
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September 2023 by Phyllis Smith
Nice guys, moved efficiently and carefully. They Were able to provide a time that worked great for us. They are just super great guys and hard workers. Will recommend it and use it again if I ever have to.
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August 2023 by Lindsay Fried
Top notch. The guys were super nice, hard-working, and very fast! Would definitely recommend it! They arrived on time and moved everything without damage.
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August 2023 by Rebecca McBride
They were great and came right on time and moved all our stuff in under 4 hours. They were very fast and professional, despite the hectic move and large amount of furniture, and the rate was exactly as quoted. Would definitely hire again!
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August 2023 by Maria Lezama
By far the easiest moving company to work with. They were super speedy with getting me a quote and asked detailed questions. I found the price to be more than competitive. They were also very efficient, and friendly, and made sure to treat our belongings with respect.
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August 2023 by Robert Everson
Reliable, on time, and takes a lot of care regarding your stuff. As far as price, their rates have always been the most reasonable. Give these guys a call.
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July 2023 by Laura Bond
I was quoted by a broker that it would take 3-5 days after pick up for me to get my stuff from Texas to Tennessee. The movers said 7-14 and then 2-10. I could not get any response from the company until today (7/12) and they picked my stuff up on 7/3. The movers showed up and told me they would have to charge me 5k instead of the 2500 I was quoted because my agreed upon inventory was more than they were told (which is agreed upon in the contract that even if the inventory takes more space than originally believed, the cost would not increase). I was not told by the broker (3 Brothers) that my exercise bike, lamps, and storage cubes had to be in boxes and they were not when I moved from Arkansas to Texas. They ended up not taking my bike, shelving, or cubes and I have to get a tow hitch installed so I can go get them myself (13 hours one way). The movers kept sticking their hands in my bird’s cage so he bit them. I was also pressured into saying a 53’ trailer would fit at the receiving location even though I told them I had never been here so I don’t know, he just said write yes. Today I was called by Yaakov to tell me they would be delivering my stuff tomorrow morning. I asked when and he said, “why, do you have something to do?” To which I replied I had work and he told me if I can’t do it, find someone else to deliver my things. He told me he “may be here this evening or may be here by 9 or 10 tomorrow morning.” He asked if it was an apartment or a house, I told him an apartment and he said, “so it’s small.” I then said it would be the second floor on one side of the building or the third on the other and he interrupted me to say it was 75 dollars. I said no, I already paid for all of the flights because I said it was a second floor to second floor move, I wasn’t paying extra. He told me he wasn’t going to argue with me, I could either pay it or not get my stuff. I told him I would call his office, so I spoke to Rose and told her. She said she would talk to management to get his attitude straightened out and I told her I don’t even want him at my apartment. She said she would call me back (she didn’t). I called the broker and was told I would not have to pay more and one flight was free so I will not have to pay it, on top of the horrifically unprofessional conversation with Yaakov. Neither company has called me back and it’s 7:30PM. I have no idea if they’re showing up tomorrow or not. I can only imagine how ugly it is going to be tomorrow now that I have complained. Rose is sweet, but I absolutely do not recommend using this company. I’m upset at 3 Brothers as well, who went radio silent when the deposit was taken. I’ll see if I can update this after tomorrow.
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July 2023 by Amanda Mangano
The guys were kind and easy to communicate with and took great care of our stuff. We will definitely be using All Over the State Moving company again when we move back into our house.
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July 2023 by Jeffrey Augustus
They showed up on time and made the whole experience so easy and low stress. And, it was by far the most reasonably priced move I've encountered. Friendly, efficient and respectful of my stuff.
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July 2023 by Trevor Camarillo
Very courteous workers! None of my belongings ended up broken or damaged at all. I would definitely use them again and would tell others to use them as well! These days it's hard to find companies that truly care about their customers.
