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February 2024 by William A. Malouf
The people are incredibly kind, but the customer support is atrocious. They will have lost my business within two months of me transferring.I have been awaiting a prescription refill for weeks. I called my doctor ~ two weeks ago to resend the prescription. It turns out they've not had the medication in stock for months and never made me aware. Now I have to find a new pharmacy that can fill it and will have the transparency and decency to keep me updated in the future.
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February 2024 by Tracy Wells
They are alway nice and friendly and fill prescriptions fast.
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November 2023 by Domingo V
Good service, lots of customers tho so expect queue
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November 2023 by Grace B.
I had a great experience with Veronica at this CVS pharmacy inside Target. She worked very hard with my ENT doctor office to get the working Diagnostic codes and eventually figured out the issue and filled my sinus rinse prescription. I am very impressed with her industrial steadfast ability to stay on the phone with insurance company and my Dr's office staff Angela at Patti Wong ENT in Frisco. Both were beautiful professionals !!!!
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September 2023 by BD F
All the pharmact staff are beyond kind!
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July 2023 by Debbie Rouse Sparks
Great service! Always friendly and extremely helpful in providing for my needs. Very helpful and listens to concerns. Grateful for them!
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May 2023 by Sharon Stafford
On April 17, 2023, I called the pharmacy with help on helping find out an error regarding my prescription. Whoever the pharmacist was between the hours of 10:00am to 12:30 pm was the most rudest person I have ever encountered. She was snippy, with a smart mouth and she was not interested in using her problems solving skills. After we ended out spat, she slammed the phone in my ear.
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December 2022 by Latonya Henderson
I received excellent customer service, the rep was able to save me over $60 by taking the extra step finding a RX coupon. She was so helpful and fast service.
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October 2022 by Shelbie R
The pharmacist there on 12/5/2021 between 11am- 3pm was the nicest person ever. My prescription wasnt being called in by my doctor and I kept having to call her to see if it was finally sent over and she was just so sweet. When it was called in she remembered me and filled it asap. Then when I came to pick it up she remembered me and was just so nice! Its very refreshing to come in contact with people like this now. Thank you so much! I didn't catch her name but wanted her to be recognized for being such an awesome individual. Customers service A+++++!!!! Made me feel better already!
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October 2022 by Laquilla Coleman
This pharmacy was the worst. From the lackluster customer service, inability to communicate options or prescription availability and deadpan behavior makes this place uncomfortable to be in. This was my 1st & last experience with them. As a tech myself, I understand issues arise outside of control. But I wasn’t even notified of anything and had to do all the legwork myself to get a transfer to another pharmacy. Don’t come here.
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February 2022 by Adam Gordon
The staff there is always very helpful. They go out of their way when needed.
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December 2021 by Shelbie Reynolds
The pharmacist there on 12/5/2021 between 11am- 3pm was the nicest person ever. My prescription wasnt being called in by my doctor and I kept having to call her to see if it was finally sent over and she was just so sweet. When it was called in she remembered me and filled it asap. Then when I came to pick it up she remembered me and was just so nice! Its very refreshing to come in contact with people like this now. Thank you so much! I didn't catch her name but wanted her to be recognized for being such an awesome individual. Customers service A+++++!!!! Made me feel better already!
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December 2021 by Blerdy Blerd
This pharmacy was the worst. From the lackluster customer service, inability to communicate options or prescription availability and deadpan behavior makes this place uncomfortable to be in. This was my 1st & last experience with them. As a tech myself, I understand issues arise outside of control. But I wasn’t even notified of anything and had to do all the legwork myself to get a transfer to another pharmacy. Don’t come here.
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November 2021 by Live Life
10-24-21Benna Patel was the worst pharmacist I have ever had contact with. I went in to get get a covid shot and the company takes walkins and she chose not to give me a shot because she was too lazy to prepare it because I didn’t have an appointment. She then went on to say it takes time to mix up formula and she didn't want to do it, that she would rather do it by listed appointments. When I told her she just didn’t want to do her job she says only because they are short staffed. I would have appreciated it if she would have said give her time instead of her blatant lousy work ethic, the entire country is short staffed Benna.When I took my business to WALGREENS I was told she lied about even having to mix anything to prepare the shot. Walgreens pharmacy employees had three times the rush that Benna had and still had time to do the job they are paid to do.Going forward put a notice in your website and on your window in store stating that "Due to overworked-short staff all shots are appointment only ".
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August 2021 by Sohail Khan
I was helped by 3 different but nice ladies as I had a prescription that wasn’t fully covered by the 2 insurances I got. Anam greeted me and took the prescription and asked me to wait. She came back to me saying the insurance is only covering a fraction of the cost. I asked to try my secondary insurance which denied to cover the cost. She called her Senior Veronica to help me. Veronica tried to work different options to assist meThese guys have a lot of patience and they do care about the patients