-
July 2024 by edward Avalos503
Excellent service, the one located in Addison, they serve very well.
-
July 2024 by Chris Green
Poor customer service. Disappointed in enterprise.
-
July 2024 by Brad Shelton
Set a pickup time for 12pm. Get there a bit before 12 and there's a huge line of people waiting. By 1230 someone comes in and says they can't wait because they have an appointment and the staff jumps them ahead of everyone and gets them a car. Nevermind everyone else that has appointments. I just took a Lyft and left.
-
July 2024 by Charles J. Board
Cars were in fine condition but service is slow as molasses
-
July 2024 by Julia “Jewels” Jacob
Long long wait, highly unorganized. Took about one hour to get a rental car ?
-
July 2024 by Shondell Dewberry
Quick and accommodating need to improve on answering the phone but they were good people
-
July 2024 by d. nomad
Unprofessional customer service. Especially by those who answer the phone. Gotta train them better or let them go.
-
May 2024 by J T
They will book reservations knowing damn well they don’t have cars. I need to go to work, so I’m glad I booked a few hours in advance but I didn’t know they’d overbook without communicating with customers and corporate that they’re below inventory by DAYS. They will have you wait for a car that does not exist and give terrible suggestions.
-
May 2024 by Tommy Robinson (Tommysan)
Great service and good selection awsome
-
May 2024 by Josh Whitten
There's always an hour wait here. I rent cars for work trips, so not too picky about the make and model.
Other customers here were complaining that they didn't get the car they reserved, however.
Front desk staff are nice.
-
May 2024 by Nikola Trkulja
I been waiting for a car for over 3 weeks was told someone will call me. And no one called or anything so now I'm on waiting list again.
-
May 2024 by stephie muamba
Mean people they’re not kind so selfish.
-
May 2024 by Marilyn Estrada
Alexis was rude and unprofessional. I reserved a car and didn’t get what I asked for. Alexis was being confrontational when I let her know this wasn’t the car I booked . They try to get you to pay more fees that are unnecessary . I don’t recommend renting from here.
-
May 2024 by Tu Le
Good experience with this place. They walk me through processes and make sure that the car is good to drive.
-
May 2024 by Calvin Ray
Great appreciation for transparency working with Coco to pick up a rental. She walked me through everything and made sure I was able to get in and out within minutes.
Extremely grateful for Brent being understanding of Texas traffic and helping me return the rental. I didn’t expect for multiple hiccups during my return date but, Brent made sure to be emphatic, patient, and helped make the return as simple as if it were returning a library book.
Thank you to this these two for putting the customer first.
