Extra Space Storage, located at 16280 Addison Rd in Addison, TX, offers a wide range of storage options, including climate-controlled and non-climate-controlled units, drive-up access, and parking spaces. The facility is known for its exceptional security, cleanliness, and helpful staff, making it easy for customers to find the right storage unit without hassle. The on-site manager plays a significant role in providing great service, assisting customers in selecting units that best fit their needs, and ensuring a professional and friendly environment. Many reviews highlight the staff's dedication to customer service, with specific praise for their willingness to answer questions and provide support. The property features convenient amenities such as electronic gate access, wide drive aisles, and loading docks. Customers appreciate the first-month-free promotion and the overall positive experience, consistently recommending this location for anyone in need of storage solutions.
This location was hands down a 10/10. Clean, friendly, very helpful staff (especially Stevie!), easy access!! I did not like the cost, but it was necessary at the time. I’m so happy to be moved out of my storage unit, but if you need one, I highly recommend:):)
September 2025
Great service. The manager STEVIE helped me so much with getting a larger unit. Very professional, the office staff always called to help as well. HIGHLY RECOMMEND
September 2025
This location is one of the best so far! No problems, no hassle, the closest to perfection you can get when it came to the professionalism of their customer service I have ever received at any storage facility! I would definitely recommend this storage location to everybody! Ask For Stevie !
