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September 2019 by Rick
Please I beg everyone don't buy a car from this place.
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December 2018 by Richard
Please I beg everyone don't buy a car from this place.
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September 2018 by Carson Greenlee
Upstanding group of salesman. Ben and his associates are people of their weird and drop a great job at keeping the case buying experience as smooth and relaxed as possible. I am a real customer and this review is not b.s.
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September 2018 by Mahyar Etemadi
Best customer service!!?
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September 2017 by Lauren Krieger
These guys went above and beyond to help me get into a safe, reliable and affordable vehicle! They stayed with me well past closing in order to make sure I could drive my kids home in a car that was going to be just right for us! Thank you guys so much! You have no idea how much better you made my day and my car buying experience!! *Be sure to ask for Isaac*
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September 2017 by Shayna Vance
I just bought my car from Chad Kimmel a few days ago. I'm a first time buyer and he made the whole process really easy going and stress free. Plus he was really helpful with helping me pick a car that would best fit my needs and budget!
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September 2017 by Michael Aguilar
I'm a USAA member and I found a car Legends had through their Auto Buying Service. I was promptly contacted by a sales rep with the address and a warm greeting. My wife and mapped out a few different vehicles all over 150 miles away. As we got closer and narrowed down our search we reached out to Teresa and she was extremely open to the communication despite it coming 30 minutes before they closed. We got there and immediately went into the details and we were out within an hour. Minimal stress and got exactly what we wanted. It was a great experience.
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September 2017 by G
The worst experience ever when shopping around for a used car. Dishonest, desceptive, lying, no transparency, disregard of customer service. Randy by far was the most lying and untruthful person I have ever met. I will describe the business as a scam, deceiving, fraudulent and false advertisement. When shopping for a car becareful with this type of business especially with Legend dealer in Addison Texas. If you want to know what happened keep reading. I will describe my experience which I have reported it to a government website. The dealer or Randy or Teresa never advertised that the car had problems. I drove from San Antonio to outside North of Dallas Texas to buy this vehicle a 2012 M35 Infiniti hybrid bin # JN1EY1AP0CM910151. Per my phone conversation with Teresa, the sales person, and Randy the Owner, the vehicle was in perfect condition for the year and had no problems or issues. On June 24 my wife and I drove to Dallas hopping to buy the car and before we left I last spoke with Teresa and she guaranteed the car will be ready for us. When we got there the car did not star so the mechanic had to jumped started the car because the battery or something was dead. After doing that, my wife found out the adaptive lights were not working and there light on the dashboard was on. The mechanic said it would cost 1,500.00 for each light to fix plus tax and labor; around 4,000.00 dlls. First problem!!!! The seller did not warned us about this problem after repeated times of asking her if the car was in good condition. When we test drove the car, including Teresa in the vehicle, I notice a loud noise coming from the engine especially when I was giving gas. I asked Teresa if this was normal since a hybrid should be a quiet car. She acknowledge the noise but did not know what was wrong. I called an Infiniti mechanic and he said the problem was either a wheel bearing or the transmission. And as far as the lights, it will cost me not less than 3,800.00 dlls to repair the problem. Back at the dealer, Randy said he was not aware of these problems and offer to repair the cheapest one, in this case the bearing and could not do anything else since he was going to loose money. So he offered me a little more discount to buy it with 4,000.00 dlls problem and maybe more. Since we drove 5 hrs and it was late, I had to spend money on a Hotel and meals and I told Randy that if they had told me about these issues I would have not driven to see the car. He did not care and said he would take the car on Mondar to fix only one problem. On Thursday June 29, Teresa called me to ask me if I was still interested in the car since the wheel bearing had been replaced but not the lights or had had the transmission checked out. The bearing was replaced only because I told them about the problem and specifically the bearing. I told Teresa I would be interested if all the problems had been fixed and Randy was good on his promise to deliver half way to San Antonio and lower the price. The original advertised price of the car was 18,497.00 dlls and it had been lowered to 17,700.00 over the phone before we got there. But after they replaced the bearing and the noise was gone, they increase the price of the car to 19,297.00 dlls!!!! Unbelievable!!!!!!! In my book this situation was not only false Advertisement but a fraud!! They never revealed the real problems the car had and were not willing to fix or loose money after all the lost time we had gone through or help to pay for some of the incurred expenses. If anything, Randy was asking me for 500.00 dlls to reserved the car until it was fixed but only one of the problems. They never stated the car had major costly repairs before. I printed it out the before and after price advertised on the internet. And once again the problems the car has are still not being disclosed on the internet. So be carful if you are interested on this vehicle or even other ones because they will not tell you the truth about any of them. These are auctioned cars as I was told by the dealer and sold as is.
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September 2017 by Susan Bailey
I haven't bought a car from a dealer in over 10 years and was very apprehensive about doing so. I went to test drive an Elantra on my lunch and met with Chad Kimmel. They have a nice selection and prices are fair. Chad was very personable and not pushy on me purchasing either. That same day I checked out a few other cars at other lots and none of them were as nice, clean, low miles, or within a reasonable price range. I ended up going back to Legend Auto Dallas and working a deal out with Chad on the Elantra. Met the owner Randy as well and he told me to bring the car back that weekend to get detailed and a tank of gas as it was late in the evening and they didn't know I would be buying that day. Both very honest and straight forward people. I recommend them to anyone looking for a reliable and affordable vehicle. Thanks guys! I love my new car!
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September 2017 by Russell May
I met with Issac to test drive a 13 MB SL550. It was a great experience, no pressure and lots of useful information. We came back and I met with the GM Randy who was great to work with and rally helped guide me through the process and did EVERYTHING right from my perspective. He communicated well and responded quickly to every question, text, e-mail and call. I didn't end up buying from them because I found a Pre-Certified 1 year model new car that seemed to be a better fit for me, and Randy was very gracious, kind and respectful when I let him know. I would not have hesitated to buy from him if I hadn't stumbled on the other car. I am a CPA and very analytical and they checked every box in terms of quality and service that I would have hoped for and I would not hesitate to do business with them in the future. These guys make shopping there a true joy. Great Job!
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September 2017 by Dawn Henderson
I bought a car about a month and a half ago, it had engine problems day one. The following week they had my car a whole day and claim they still couldn't find the problem, and that it was still having problems when Scott started it. But dont worry it will never stop only have difficulties starting. And that they would need my car a week to figure it out. As of today tbe car is still not running. And it has also had front end damage that they patched up. And was not included on the Carfax because the insurance company didnt report it. They are a bunch of evil sell people who scam people out of money. They have lemons that they latch up to sell. BRING YOU A MECHANIC WHEN PURCHASING, THEY WILL RESET THE COMPUTER SO LIGHTS AREN'T ON.
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September 2017 by John Peckham
I bought a car here, it was a smooth transaction and felt like they were willing to work with me.
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September 2017 by Marla Horman
Thank you so much Austin Lentz for a pain free, enjoyable experience. I really love my new car.
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September 2017 by cornbread_524 Fleck
Overall a great experience. Hassle free and not pushy at all. Ask for Austin!
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September 2017 by Brynna Beran
Bought a car from Chad Kimmel and absolutely love it. I was worried it was going to be a long and complicated process but Chad made it simple and easy. I would most definitely recommend him to another buyer.
