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July 2023 by cwooer
Terrific service! I had my favorite pair of boots cleaned and repaired here. Very happy with thee editors. Extended the life of my boots.Also, for the small footprint of this store, offers a lot of high end luxury items mostly leather, including purses, wallets, shoes, cases, coats, sunglasses and more.Additionally, one of the few trusted places for your shoes and purses to be cleaned and repaired.Visit for a fun browse of genuine and affordable luxury items.Nicely Done!!!
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February 2023 by Dana Scalise
Lori Schmidt, the owner is extremely rude! I'm doing business with several auction houses and I have never in 5 years meet someone as rude and deceiving like her.After the auction ended she send a Venmo request. Who does that and how she got my Venmo info? One item had a reseved on it and she change it when she realized it didn't sell and they try to make me pay for it. She is trying to collect taxes( sorry hibid does...funny) although i'm tax exempt. And she is charging $45 to ship a scarf TX to TX. When i called her out on her behaviour she hang up thr phone.Stay away from her and her businesses.
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January 2023 by Kelli Jasinski
DO NOT purchase from their auctions. Their descriptions are deceiving and misleading. I purchased a pair of Hermes tennis shoes that were described as in 'great' condition. When I received them, they were dirty, had heel plates because they were so worn, and the laces were very dirty with something that looks like paint on them. I would call that 'fair' condition at best. I have contacted them about this. They have yet to respond. Don't waste your money.
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January 2023 by Kendra
DO NOT, I repeat, DO NOT use this place for any services. I came here several times when Michael owned it. He was a miracle worker. HOWEVER, he has recently sold/transitioned the store to Dallas luxury handbags. I recommended this place to my mother for repair on her LV bag. When she told me he was no longer there I was a little concerned and rightly so. When she went to pick up her bag after having stitch work completed they tried to say her bag was for sale and not for pick up. Thank goodness I’d warned her beforehand to remember identifiable marks and imperfections on her bag.It turns out they’d forgotten to put a copy of the repair tag in it. When she pointed out her purse on the wall (they literally had it on the wall with scarves tied to it) the woman said those are the ones for sale. She argued with her that they would NEVER forget to put a repair tag in a repair. My mother told her 4 things that would ID that as her bag and even when she saw those things she still wouldn’t give it to her. She finally called the man who actually did the repairs and after that conversation she did finally give my mother her bag back. I would not recommend risking leaving your authentic designer handbags here. You might not get them back.
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December 2022 by Kenosha Brinson
Do no use these companies for any services. When I told ppl to use them. Definitely will NOT be using them againMichael's BOOT & SHOE Repair (Paul)and@polo’s shoe repairPolo’s shoe repair on Monfort and spring valley.(Guadalupe gomez)The service and policies are terrible and I request that no one ever use these businesses for nothing ever. Poor costumer service to returning clients. And was treated like trash.They messed up a expensive pair of shoes and not taken any accountability of their wrong doing.Shoes was not damaged by a fire nor stollen. Owner then hangs up on me. Actually both location ls hung up in my face because no accountability was taken.#repost #everybody #everyone#dallas #texas #addison #worldwide #sharePretty much said forget you!!!
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October 2022 by Coltlen K.
Amazing spot to get the best resale hand bags in prestigious condition plus you feel safe while inside
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July 2022 by Steven Majette
My daughter relocated from Atlanta to Dallas with her job. While helping her with the relocation, I brought a pair of men’s shoes there for heals and soles. Mr. Paul did an outstanding job with the repair. If I am ever in need for any shoe repairs, I would definitely go to Michael’s Shoe and Boot repair. I highly recommend this business.
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May 2022 by Wayne Thompson
Ok…. We can just call this guy ….” Miracle worker”
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May 2022 by Mina Linda Oh
They stretched my shoes really nicely. Takes about a week but the job was done. They also bought a lightly used LV pair of sandals from me which I've been trying to sell so that was nice. The lady is hard to haggle with. But she's fair.
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April 2022 by Kyni Hartwell
Amazing staff and owner. They do extremely quality work with amazing detail. They can fix any shoe practically or belts were purse handle straps like brand new. Joanne is also amazing in the front area who sells designer handbags and designer fashion items. Her furs are absolutely beautiful. I highly recommend this establishment.
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March 2022 by Terrie Handleit
Excellent service. I had the strap to my handbag repair while I waited. Reasonable priced . Pick up cute hat too.
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January 2022 by Robert W.
This is a good store for shining and repairing shoes with reasonable prices. I used this store across many years.
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December 2021 by Demetria C.
Michael's Boot & Shoe Repair is my new "go to" shoe repair shop. They did an amazing job at restoring a pair of my Christian Louboutin's. They also buy and sell designer bags, shoes and jewelry.
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November 2021 by Bruce Baker
Michaels had the product I needed at a reasonable price..very good service. I'll become a repeat customer.
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November 2021 by George Gardner
Great service. Thanks so much !!
