Public Storage in Addison offers a welcoming and customer-focused experience for those in need of storage solutions. With nearly 50 years of service, the facility provides an easy reservation process, including a convenient online eRental option that allows customers to move in without visiting the counter. Customers consistently highlight the exceptional service provided by staff members, particularly Marina and Mariana, who are noted for their helpfulness and professionalism. Marina went above and beyond to assist a customer in urgent need, even after hours, while Mariana displayed remarkable attentiveness by securing a temporary lock for a customer who forgot to lock their unit. Both employees have earned praise for their friendly demeanor and commitment to customer satisfaction, leaving a lasting positive impression on clients. With a focus on honesty and integrity, Public Storage ensures that customers feel valued and secure in their storage choices, making it a highly recommended option for anyone seeking reliable storage solutions in their neighborhood.
Staff is super nice and helpful, Sara was there to explain me all details and gave me a tour around. Thanks for all the help Sara!
September 2025
Marina was so helpful and sweet! The store had just closed and I barely missed the check in. She was so sweet to go back inside and get everything set up for me as I needed to urgently move into the storage facility. Thank you Marina!!
September 2025
Marina was very professional and very customer service oriented. Helped secure a unit with LABOR DAY SPECIAL RATE. Would definitely recommend with 5 stars. Thx again MARINA!
