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February 2024 by Chris Foster
Technician was extremely friendly and helpful. Quickest blood draw I've ever had, in and out with no waiting.
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February 2024 by Noturconcern Nunya
The location for me was perfect for me 3.5 miles from my work and the location inside Tom Thumb with early early hours was perfect as well. I was there doing lab work for my diabetes. So I went an pee'd in a cup, she said don't fill the cup up I only need this much. So, I went into the bathroom and only did the amount she told me and brought it back to her and she put it in a basket w/out my name on it. She proceeded to draw my blood and I left. Their was a teenage girl that came in directly after me. So I feel at the end of the day my urine was in the cup was still in the basket and she forgot who it belong to so it was disposed off, the reason I believe that is because for my diabetes testing it includes a urinalysis and urine culture, which was missing in my test results to this day 2.15 and I went there on Tuesday 2.13 appt. was at 7:50am. Now I have to go make another appt. and pee in another cup in order to complete my diabetes required testing.
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February 2024 by Dennis Lesieur
Convenient location and staff is friendly and professional
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August 2023 by Karen Hoffman
Timothy was wonderful. I did a walk in this morning and he worked me in . Very professional and thorough . Thank you !!
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August 2023 by Brute Johnson
Don't know the guys name who worked there but he was way too unfriendly for such a small task. I'll never be back to that location for sure
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May 2023 by Brad Shelton
The walk in feature is literally pointless. They will continue to take appointment times over you. So when you check in and it tells you a 20 minute wait, as people set appointments and come in they will just continue to bump you. I was waiting 40 minutes past my "walk in time appointment" and people that were walks in after me just got on their phones and set appointments and got to go a head of me. What an absolute joke of a system. Either honor the walk in appointment time or just don't allow walk ins. What a joke of a business model.
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February 2023 by Patience H.
Super unprofessional and rude. One of the staff is talking on her phone with it ON SPEAKER about the customers that are waiting everyone can hear her because she and her phone are super loud! She came out of the testing room looked at everyone and said "damn where did all y'all come from" and walked back into the room. No one is out here giving instruction to customers or reassuring that someone will be out to help them. I didn't stay.
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February 2023 by Joani T.
We were the first ones there for the day! My son had to get some labs done. He had never had any before so we didn't know that he was going to have a reaction! He almost passed out and got sick! The lady was so kind and caring! So thankful she was there to help!
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November 2022 by Jasmine
The lady working at this location is absolutely rude from the moment I walked in. I came here for a wellness screening and my arm looks disgusting with how poorly she drew blood. She moved around doing other things while moving the needle in my arm. I rather drive to a much further location than come here for anything else again. It costs nothing to be a decent human being and show even minimal courtesy and respect to those coming for service.
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October 2022 by BJ Brubaker
I have been to the Addison location twice and walked in, got blood draw immediately and walked out. Didn’t get her name but she did a great job. No bruising and no pain.
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September 2022 by T B
McKayla worked miracles under a very stressful environment with my screaming 7 yr old son. She explained to him what she was going to do and tried her best to calm him down. She was super patient with him and me. She gave my son multiple tries to mentally prepare himself for his blood to be drawn. She was ABSOLUTELY AMAZING!!! Thank you, McKayla for being so understanding and being so compassionate with my son.
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September 2022 by Rajesh “Raj” Akinepalli
These guys are so irresponsible, my appointment was scheduled for 7.45 am on a Tuesday and I was here by 7.30 am. But no one ever came until 8 to open the lab and I had to leave. :(Just a waste of time !!!
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September 2022 by C P
I was a little apprehensive going to a place I've never been but once I got there, I was greeted with a smile and a "good morning." Stephanie, the Phlebotomist, was super sweet and she didn't hurt me! :) Overall, a pleasant experience and will return.
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September 2022 by Ashley Blackington
I've had blood work drawn here a handful of times in the past 2 years and the techs have been great! TODAY on the other hand, not the case. I overheard her talking to the person before me saying, "thanks have a good day" when he was done getting blood drawn and he thought he had some other tests and she said "no, thanks have a good day" and he said something else and her response was "no, thats what I've said have a good day 3 times." without any expanation.Then when it was my turn, she was just as rude to me. I wish I got her name.
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September 2022 by Hunter Vincent
Scheduled an appointment online for next day, called the next morning to confirm that the clinic had the tests that I needed. There is no option to speak to anyone. Went ahead and hurried when I got off work to get to my appointment to be on time just to be told that I had to have a physician’s order to have a TB test. I will be taking my business elsewhere. Thanks for wasting my time and gas Quest Diagnostics.
