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November 2023 by Olivia Jackson
I would never go back to this store again. The employees were incredibly rude and disrespectful towards me. Not to mention I was harassed by a male associate wearing a crop top so tight his nipples were poking through it was honestly uncomfortable to even hold a conversation with him. Completely inappropriate behavior and very disappointed with the way I was treated here
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November 2023 by Chantal Lang
I ran in to do an exchange and saw this store is bigger and has more in stock than the Frisco location! The guys there are super nice and helped me find everything I need!!
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November 2023 by Mary Lane
This was the most amazing Halloween Store I’ve ever been in. The ManagerJerry Schraer truly wants all kids to have a wonderful experience on Halloween! Thank you again for being a wonderful store Manager that cares!
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November 2023 by Anali Rangel
There are no clothing fitting rooms, having to go to your house and see if the costume fits, otherwise having to return to return it since I live 45 minutes away.
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October 2023 by Cynthia S.
The stores themselves are good; however, this review is for their website. Their website sucks and twice they have printed a shipping label for my order but never actually pulled the products and prepped them for shipping. I'm on round 3 with being told that they will expedite my items. And now mind you, two weeks have passed since my first original order was placed and one of my costumes is no longer available. This was not a good experience and would not recommend ordering online. If you can't find what you want in the store, then make alternate plans. Do NOT trust the online ordering process, especially if you have a deadline in mind to enjoy your holiday activities. If by some miracle I get my other items, I'm really hoping they're worth it because time is of the essence. I did make alternate arrangements and my lesson was learned. Always go to the store in person to be sure you get what you want when you want it.
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October 2023 by Mandy Kyle
I wish they had better selection for kids and larger than xl for adults.
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October 2023 by Alyse Davidson
Had everything we were looking for and the Manger was great.
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October 2023 by Alice Ovadia
Great selection, easy to navigate the different sections and Jerry’s customer service was fantastic! Thanks to his recommendations I ended up buying more than planned.
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October 2023 by Jody Fitzgerald
Good selection definitely look for a coupons
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October 2023 by George Franklin
They allowed us to come in the store right as they're closing to grab some temporary hair dye and they were really cool about my daughter taking forever to decide what she was wanting
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October 2023 by Rebecca Santiago
Found a lot of cool stuff here. A little pricey but hopefully worth it.
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September 2023 by Gina K.
I visited the store for a masquerade mask. The store was dead, around 2:45 PM. A longer haired gentleman was quick to help me find the masks. The prices were amazing. April, cashier was very rude and unprofessional.
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April 2023 by Joshua Mount
They are out of business now. They were great when they were at this location.
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December 2022 by Kesean Walker
Passed by. Contemplated going in but there was a line and it was super packed.
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November 2022 by Trishala Chalasani
Very good place for shopping all the Halloween stuff and loved it. However there was long queue
