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January 2024 by Praneetha Jayaram
Make sure you check the expiry dates especially when you pick up.This store should consider customer safety on high priority and shouldn’t sell expired products.Today I picked an order and after reaching home noticed 2 items are expired.Kind bar - expired 6 months agoCheese - expired a month ago
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January 2024 by Chase Blackson
I can’t even count how many times I’ve purchased rotten meat from here before the freeze by date. THIS is DISGUSTING! Never again
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December 2023 by Melinda Dague
I like this location for everyday groceries. The employees are friendly and the prices are reasonable. It helps if you download the Tom Thumb app and clip the digital coupons ahead of time. The reason I am not able to give a 5-star rating is because there is absolutely no wifi in this store. It is frustrating when you can't look up something on your phone and it limits looking up recipes or getting access to the Tom Thumb app in the store, which is a bit ironic. The other issue is that the quality of produce has really gone down, recently. I am not sure who their sources are, but in my opinion it needs to be looked into. I now have to go to Tom Thumb's competitors to find decent produce.
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December 2023 by Jennifer A
Good for last minute purchases but wouldn't go here on the regular. Overpriced and their produce goes bad quickly. Clean store.
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November 2023 by Joi G.
Tom Thumb Marsh lane gets the job done. It's close and convenient to my home. I was able to pick up groceries and get my lab work done since there's a quest diagnostic inside.
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October 2023 by Nathan H
They are out of heavy cream almost every time I come into the store. It's so stupid and little but also so infuriating. This has been going on for months now.
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October 2023 by Tia H.
The pharmacist working today (Saturday, October 21, 2023) has to be one of the rudest people I have encountered. She didn't speak to me about my prescription which is a first in the years taken it. The sticker on the medication bottle was so carelessly applied that you can't read the warnings because it's wrinkled. The guy working the register had his headphones in and the only words he spoke to me was to ask my birthdate. I'm used to there being a long wait at this pharmacy, but I'm not used to this type of rude people working there.
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September 2023 by Jerry Killian
First time in this location, had to learn my way around, nicely laid out. I got everything on my list short of Simply Almond milk. A manager was at the register and told me he would get some in store. That was kind of him. Staff is friendly. They quickly opened another register when the customer in front caused a delay for the rest of us.
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September 2023 by Carolina Mejia
I highly recommend their floral department. Their flowers are beautiful and fresh. I have ordered from them multiple times for special occasions and they have done an incredible job. Cynthia and Katherine are amazing! They are very talented!!!
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September 2023 by Robert Sanders
Great store friendly associates good value
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August 2023 by Hilma Torres
Good sales on produce and great clearance items. The manager was knowledgeable and was able to tell the cashier how to ring up clearance items.
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August 2023 by Tonya Letterman
It is quite smaller compared to other stores, but I know where everything is at. Never had bad customer service. In and out.
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June 2023 by Tina Hawley
I really like this Tom Thumb. Their flowers are gorgeous, if expensive. The orchids take my breath away. It’s nice having a Starbucks in house, fresh sushi (discounted on Fridays!), a decent bakery and great looking produce. However, the last few times I went to the deli the staff was not friendly, almost to the point of being unfriendly. I asked what size options there were for potato salad and the woman just shook a couple of containers at me. I was thinking, “well, is that a quart? Half a quart? Is she waiting for me to guess and get it correct before she spoons the stuff out?” However, the checkers are nice, the pharmacy staff is wonderful. The store does look dark inside for some reason, I’m not sure if it’s all the patio furniture and umbrellas stacked on top of the freezer cases, which is weird in my opinion. Also they tend to let their live plants shrivel up and die outside, which makes me sad. But, All in all, it’s a nice store and I enjoy the shopping experience.
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May 2023 by Ashton G.
Just walked out of Tom Thumb on Marsh in Addison, TX. They had cokes on sale for 3/$10.89 and Blue Bell for $4.99 each. Went through self check out and cokes rang up at $8.99 and Blue Bell was also $8.99. I used my rewards card and downloaded digital coupons. I canceled sale. Walked out without any purchases. Talked with Corporate customer service and they were NO help. Said would refer to management. I will not be shopping at Tom Thumb or Albertson again. This isn't the first time this has happened.
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April 2023 by Susan Heatherington
I needed to get a less expensive price on my prescriptions. They had the best Good Rx prices. The pharmacy staff was extremely helpful in transferring all my prescriptions. Highly recommend!!
