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November 2023 by Aarushi Garg
Pathetic company to work with. I shipped my entire house hold stuff from India to USA. 46 boxes in April. And then 6 boxes in June. Both billed separately for us. The first shipment arrived in June and I had to keep that in storage for 3 months and paid for it to universal. The other 6 boxes arrived in august and got delivered to me in August itself. Now, in October my rest of the shipment was delivered but they lost 7 boxes. Lot of stuff damaged. Now, team is refusing to corporate and says gang only one box is missing. No one picks calls and replies to emails with multiple follow ups. DO NOT CHOOSE UNIVERSAL RELOCATIONS.
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August 2023 by Shibasis Sarkar
I'm using services of Universal to ship my household goods from India to USA. I deeply regret using them. My goods are yet to arrive and I'm already seeing invoices for costs not part of the estimate. When questioned I only get a standard response but no resolution. I don't how much of additional cost I've to bear just to get my goods and not even mentioning the condition when it arrives. Please think twice before signing up with them
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August 2023 by Vamshi Krishna Jogi Madan Mohan
I had a very positive experience with Universal Relocations team. They packed things very safely, delivered on-time and no damages. I would recommend to go with Universal Relocations for your shifting needs.
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August 2023 by Andrei Drazdou
This place no for 53 fits long sami truck.
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June 2023 by amarpreet kaur
Non-transparent! Unprofessional! Unresponsive! Over promises ans under delivers!!Don't take them for their word, get everything in writing!! Quotations are vastly different from final invoice. Make sure to ask detailed questions and in writing over emails. Don't fall into the traps of their sales people, each one gives a different idea and quotation too!! Get a total breakdown of every payment in detail in writing!My experience with them has been poor. The person who made the quotations was not transparent and made promises they couldn't keep and then is explaining to me "how their business works." Well, that is not my concern, I, as a customer shouldn't have to learn or understand how your business works, you have to deliver your business as you advertise it! I find them extremely unprofessional and money mongers!! You will get CONSTANT reminders for payments but NO news about where your stuff is and what is happening to it! It has been over 3 months and I don't know what is happening with my stuff! There are zero updates about any of it! Oh, how I regret giving them my business!!
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May 2023 by Niilesh Joshii
Excellent mover and service was awesome!!! I will recommend this mover and Umesh shah is a great asset and leader to help any questions!!! Excellent job guys!!!
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May 2023 by Bhavna Patel
It’s best international moving company,
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May 2023 by Khatija Ali
Have been using universal relocated services since last few years. Excellent customer care door to door pick up. Can pick up strong boxes to pack. Constant Delivery details update via emails. Pricing are amazing. Excellent service. ?
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October 2022 by Steffi Ruby R
Took almost 6 months to receive boxes from USA to India. Things were taken from the boxes and replaced with the padded moving blankets.
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August 2022 by Siva Rumala
Lost my Grinder. Shipped with LCL about 500CFT of goods on June 21, 2021 from Hyderabad to San Francisco. They took about 7 months to deliver to San Francisco. They shipped my items with another customer and in the process delivered my Grinder to the other customer. I asked them to give the contact phone number of other customer so I can check with them but they don't want to.I bought insurance coverage they rejected the claim saying it does not cover.Don't ship with them.
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July 2022 by Roopesh Nair
We selected Universal because we got some old reviews that were very effective. Unfortunately they use the same switch and bait technique which many relocation providers have used in the past. First they delayed the shipment by a few days. Second they sent a small container and then the packers and I were waiting another whole day for the new containers to be available. Third the packers were told not to pack the decor items outside. At the end the packers told us that actually these decor items are guaranteed to break. The sales person Syam didn’t communicate at all. Few days after the shipment we get an email that our insurance didn’t get applied. No consulting at all around this and Mr. Syam didn’t have a clue of this. We are not experts of an international moved, they are. Finally if this is not enough they sent us an additional bill of > $2000 and said they are not able to move it to India unless we pay that. Now what can we do, we have already put our things on the container?Only good feedback I have for them is that the packers were very personal and worked with us without taking too much of our time. But didn’t realize that is going to cost us an additional $2000. Mr. Syam specifically said, you have the whole container, maximize it.
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May 2022 by Srikant Telikepalli
They lost my package from a shipment and I had to literally beg for status multiple times. They just called it unfortunate. They do not care for the customer. They claim to have door to door service and you pay at the beginning of shipment and then come up with surprise carrier charges at the end. This will never be indicated to you. They also try to increase volume by packing light. Please avoid this company and go with others.
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December 2021 by Reddy Karunakar
Improper packing, packers pack to increase volume for more billing. No security on boxes packed. They can print labels again and repack. Management always supports this kind of packing. Insurance does not cover all insured even after taking premium on it. They have lot of fine printing to protect themselves, which takes all liabilities.One cannot get compensated for loss and damages.
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December 2021 by Manjunath RN
Lot of hidden charges...I would never use these guys again. I paid in excess of $1500... PLS DONT USE Universal for RELOCATION!
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November 2021 by Chintan Oza
Very cooperative staff and decent service with highly customer friendly services to move stuff using ocean shipment between US and India.
