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August 2023 by Mgerst 4.
The person I was talking to over the phone was really rude, when I misheard him he proceeded to yell. He wouldn't get my birth control sent over either
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January 2023 by Lawrence Benavente
The lack of fundamental Texasism, mainly not carrying Big Red is an inherent crime. Big Red. Idk
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December 2022 by Joe S.
The worst customer service ever!!!!!! They make ignoring the customer an art form!!!!!
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July 2022 by Google user
The staff and pharmacists are wonderful but OVERWORKED. CVS CORP is hanging them out to dry by piling more work on them with less staff. I tried to contact CVS corporate to find out why but impossible to get a hold of the shirts at corporate who make there decisions
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July 2022 by Trey K.
I have had to go to this Pharmacy a fire times to pick up prescriptions with my girlfriend since this is her Pharmacy. Each time, we are in line for 15-20+ mins and we are only the first or second car in line. I would tell her all the time to change to HEB pharmacy because they are fast and nice. I had to come here today because my insurance said I had to get my refills of a certain prescription at cvs. So I came here and the pharmacist started with a bad attitude and then told me he had "I had to get to everyone". There were no customers in line until I got there and the only reason why the line filled up is because it took them so long to even get to me. Then you talk to me like you are frustrated! I even told him that I am frustrated because I'm just trying to get my prescription filled and I'm sorry you seem frustrated that you are busy but I also work somewhere that gets busy but I try to help the person in front of me. I wish I could tell everyone how nice other pharmacies are so they don't come here. Go to HEB! They are nice and will help you with any questions and will be very prompt.
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July 2022 by Devan Maneely
Need more employees on the floor. Waiting 30 mins for the only employee in the store to be able to help me is insane.
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June 2022 by Brian Ralph
The staff and pharmacists are wonderful but OVERWORKED. CVS CORP is hanging them out to dry by piling more work on them with less staff. I tried to contact CVS corporate to find out why but impossible to get a hold of the shirts at corporate who make there decisions
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May 2022 by Eric Flores
I like this brand of store your in and out fairly quick. With that said shelves stocked, clean store, helpful workers (during my visit), overall good shopping.
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February 2022 by lolis D.
Worst pharmacy ever. I went to check in and rather than being attentive to their customers the pharmacist and the tech had a full blown conversation on how the pharmacist signed up for a 10k and how she wasn't ready. This conversation went on for more than 15min and it wasn't until I said something the tech rolled her eyes and finally decided to check me in.
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February 2022 by Curt C.
Consumer Value Stores! Eh! This CVS on Broadway ain't too bad. It's kinda backwards from the other stores, with parking in the rear, and the main entrance back there too. It's got nearly everything you need up in here, with a healthy markup over the grocery store. But they were happy to help with some returns that I had. They were fast and pleasant throughout the entire transaction. The shelves weren't exactly full when I went, but the store was clean and well organized. They seemed to be out of a lot of things in certain categories, but who isn't right now? When I used their drive thru for Covid testing, they did a speedy job of getting the swab up my nose and my results took 3 days to come back. For the testing, I had to schedule an appointment, and it was free with insurance. I've never understood why CVS carpets their stores, when their main competitor lays down linoleum...
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February 2021 by Charlie H.
China Virus testing in the one lane drive thru? What the hell are you thinking? 15 - 20 minutes per car ? You got senior citizens wanting to pick prescriptions and are waiting hours in the drive thru. Stupid idea! This forces people to park and go inside store to pick up prescriptions exposing yourself to possible COVID . Very poor decision based on profits. Set a trailer up in parking lot if you want to do testing!
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December 2020 by Andrew H.
The pharmacy drive thru line is ALWAYS terribly slow. Doesn't matter the time of day. Always about a 30 minute wait.
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October 2020 by Lindsey S.
I've never experienced worse customer service, and my expectation for all CVS stores is pretty bad. Do not go to this pharmacy . All the employees have a bad attitudes and obviously are overworked. No thanks to the manager who has no interest in helping anyone who walks in his store.
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August 2020 by McCall T.
Pharmacy very understaffed. Live very far away went to get a prescription and was told it would take hours to fill. Medication is in a box they literally just had to walk back and pick it up but instead insisted that I had to make another trip out hours later so they would have enough time to walk back and pick up the single box. What a joke.
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April 2020 by Fernanda F.
This is my go-to CVS Pharmacy! It is conveniently located across from Central Market on Broadway. They have a drive thru pharmacy, as well as plenty of parking space in the back. This location is more of a mini market/pharmacy. They have everything you need from beauty items, school supplies, a few grocery items and alcoholic beverages (wine and beer). With the current situation (covid-19) and the long lines at the supermarkets, CVS is definitely the place to go for just a few grocery items. Unfortunately if what you are looking for is TP, you will definitely not find it here (sorry guys!). The staff at this location is always super helpful. There hasn't been a single time we've visited and someone isn't trying to help us find what we need.
