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March 2024 by Hilda Garcia
Super friendly staff. Always an excellent experience.
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January 2024 by Jackie Chadwick
Jimmy provided the perfect massage! He focused on trigger points and my anatomy to help remedy and work trouble areas in my muscles. He was very personable and accommodating as well. Next time I'm in San Antonio I will be visiting him again!
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January 2024 by Jennifer
The guy at front desk is awesome, and so welcoming. I feel so heard and appreciated. My massage therapist Steven is so knowledgeable about the body and did great on my massage. For sure coming back !!
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December 2023 by Shaleen Doctor
Best massage I’ve had in ages. Rafael provided a personalized approach and really focused on my problem areas for the entire massage. It hurt so good! I can tell he really knows his muscle anatomy and I left that massage sore but significantly more relaxed and less tense than before. Five stars for Rafael!
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December 2023 by John
Most recommended Jimi, so I booked my appointment with Jimi. It wasn't Jimi when I got there. There was no big deal for the first time, but I did have a good deep tissue massage. The staff are friendly and very professional. Will come back for the next one.
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November 2023 by Sara Andes
I had a very frustrating experience with the management at this location. At the start of COVID, I was a member with regular sessions. During the pandemic, I kept my membership active to support this local business. Unfortunately, I received military orders prior to life resuming normal operations and ultimately, the location refused to work with me on my built up sessions ultimately costing me over $500. Recommend caution with a membership.
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November 2023 by Emily Pratt
Super nice staff at this one!
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October 2023 by Katerina Stanton
Never picks up phones
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October 2023 by Lorrie Nielson
Love Massage Envy! They always come through on appointments and I always leave feeling better than I came when I got there!!
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August 2023 by Barbara W.
I’m very pleased with this location. Was able to get in pretty quickly, with the therapist I wanted, Jimi. My back was hurting following a driving trip and I had tension issues. He listened very well to what I described and knew how to help. I feel much better. I will definitely come back and schedule with Jimi.
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July 2023 by Laurie Stirling
I had neck surgery a couple months ago and was very stiff, had limited range of motion and a lot of pain. Jimi was amazing and took the time to get my history and make sure he tailored my massage to my needs today. He is excellent at giving a true therapeutic massage and really works on your trigger points! I came out of my appointment 1000 times better with greater range of motion, nearly no tension and the pain significantly reduced. I have had many massages in the past but none that I have felt this much relief from. HIGHLY recommend Jimi!
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July 2023 by Jee Park
Jimi is the BEST!! If you are looking for trigger point release or sport massage type, he’s your guy. He knows what he’s doing and he understands anatomy really well (I’m saying this as a nurse practitioner!) I struggled so much to find a good massage therapist after I moved to San Antonio area, and now I found the one after trying sooo many other therapists. But if you’re looking for some relaxing rubbing type of massage, he might not the one that you are looking for.
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May 2023 by Amanda Kim
If you’re able to get in with the therapist, Jimi, do yourself a favor and do it. Especially, if you are in pain and need someone with real experience who genuinely cares. You will literally be in good hands! Take the time for yourself and book a massage.
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May 2023 by Selena M
Yvonne is super rude. Instead of trying to hustle $30 from customer, how about trying to be solution oriented and friendly. No attitude was delivered but one received. If you don’t see nothing wrong with telling people “you can go now” in addition to holding people hostage. Honey you got some serious work to do bc I’m not your child. Smdh. Btw Jose was great but Yvonne’s attitudes makes the whole place toxic.
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March 2023 by Julie Lieck
There is little availability when trying to book a massage. I tried booking a massage and there was an opening 1 month out. This has been typical since I started my membership. I have 6 credits now that my membership has expired and was able to book 3 of them. Management refuses to extend time to use the remaining credits despite zero availability within my limit. I spoke to the Alamo Heights office 2 weeks ago about this on the phone and stopped in as well to discuss. I was assured both times that management would contact me. I was never contacted. Today I called again, no availability for massages until April. I asked to speak to management and after a long hold was told that management will not extend time to use credits and would not talk to me. They gave me an email an a first name only of management, Tony. They said I can email and he will get back to me. This is very poor customer service. I would not recommend ever paying for a membership to Massage Envy.
