Pets West Aledo is a pet supply store that generally receives positive reviews from its customers. The store is praised for its wide selection of Fromm dog food, which is often in stock. The groomers at the store are also highly regarded, with customers reporting that their dogs were well-cared for during grooming and boarding services. However, the store's performance is not without its criticisms. Some customers have reported issues with the knowledge level of the staff, as well as the presence of expired dog food on the shelves. Additionally, a few customers have described feeling like they were interrupting the staff's conversations or that the staff seemed disinterested in interacting with customers. Despite these concerns, the store is generally seen as a good option for pet owners in the area. Customers appreciate the friendly and knowledgeable staff, as well as the large training area and the overall relaxed and fun environment of the store.
Shawn and his team do a great job. Always have good amount of Fromm dog food in stock. The groomer did a great job on our Goldendoodle and Labradoodle.We left our pups here for boarding while we went to Mexico for a week. They were very happy and well cared for.We will be bringing them back.
May 2024
They carry Fromms and are open late enough that a forgetful pet owner can run grab a bag of food in the evening!
June 2023
Competitive pricing on products - knowledge level of staff was disappointing - several bags of expired dog food ( some expired in 2022).
