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February 2024 by Nicole Ramirez
Very clean, very nice, impressed!! First time there and it was nice. The room was clean and very comfortable.
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February 2024 by james curtis
The manager Danny and his family are kind , generous people of the highest honor.My mother was staying at there hotel and she had a medical emergency. They called 911 and Stayed with her until the paramedic arrived. She was transported to a hospital in Corpus Christi and all of her belongings were left in her room.Danny drove 45 miles to the hospital in Corpus Christi just to deliver my mothers belongings.The rooms are modern and up to date with the latest amenities. They are super clean and well kept. The outside is very nice with mosaic tile walkways and a very nice pool with a pergola.Breakfast is excellent with everything you need on the menu including fruit , Cereal,juice ,coffee , waffles,eggs,and sausage. It was DELICIOUS!Just a top notch hotel run by people who care.
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November 2023 by Marlene Plua
Rooms were very clean and comfortable. We had no problems checking in except for the pet fee that took a while to process. Breakfast was ok for a standard hotel. Front desk staff were very welcoming and friendly. My family and I give it a 4 out of 5.
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October 2023 by Donald Gunnell
Always clean rooms, great service and always their for questions.
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September 2023 by john rosenberg
I travel with larger dogs and they were great about themStayed a week nice people and friendly and helpful with everythingRooms were clean and
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August 2023 by Luis Barron
The hotel rooms are a good size, but that’s the only positive. The bed had a huge brown stain on the throw blanket, and it goo still stuck to it, so it clearly hadn’t been washed. The floors both carpet and tile are absolutely disgusting. I had to move the side table to plug in my phone, and behind it was everything from fingernails, and bottle caps, to just large swaths of dirt and trash that made me gag. In the restroom I laid a towel down near the shower and when I went to hang it back up, stuck to it was all kinds of crud and debris that was just disturbing to say the least. It was clear from the unflushed toilet in my room before I arrived that this hotel has absolutely no interest in maintaining the cleanliness of the property, as virtually everything that you would hope to be clean is not.
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July 2023 by Kelly McTiernan
The housekeeper there was very rude and I will never stay here again. She started banging (not knocking) on our door at 7:45 and yelling "housekeeping." Check out isn't until 11:00 so I didn't understand this. So I opened the door and said, "What?" And it goes on from there. She was blasting her music on her cart( so loud we couldn't hear our tv). Needless to say, it was terrible. I will say the guy working the front desk was super friendly.
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February 2023 by Dustin Rodriguez
I've stayed here twice and both times were good. Everything worked room was clean and the breakfast was decent. I will be staying here every time I go to Alice, Tx
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January 2023 by San Juana Guillermo
1) Made a 2-night reservation for a double before group rate deadline. Called one week before event to verify my reservation. It had not been entered. They wanted to charge me full price for a double. When I refused because it was their mistake, they would only give me a single fir the price of the double group rate. Kept saying that the bed was big enough for both of us. told him maybe I didn't want to sleep in the same bed, he said there was a pull out sofa and they would give us an extra pillow and blanket. They didn't give it to us until the 2nd day.Got there Fri & showered for that evenings event. 2)Coffee was like water and we were told we had to leave the breakfast room at 10:10 because she had to lock the door. No food was allowed out of the breakfast 3)Sat morning they came to the room and took all our towels and said we would get cleans ones shortly. Shortly was was at 3:00 in the afternoon. SHORTLY after they took the towels, we decided to go get lunch. I went to the office to ask for a towel so I could take a shower and they said ALL the towels were being washed and that they didn't have any clean one, not even a washcloth. I asked if the towels would be ready for us when we returned, in about 1hr 45min, he replied that they would. This was around 12 noon. I emphasized that 90% of the customers were there for the same event that started at 4:00 pm. No problem he said, they will be ready. Came back 2hrs later and still no towels. So we were all sitting around waiting for the towels. While waiting I was getting pretty agitated and finally at around 3:00 I grabbed some towels from the housekeeper's bin. She called the manager and he came back so angry, fit to be tied. Yelled at me that I was a horrible guest and had complained so much that he was going to kick me out. I told him I was not f...ing leaving. I threw the towels back in the bin and cursed him out. We didn't get the towels until 3:30. My brother had reserved a double for 4 and they would only give him 2 sets of towels When he complained, he was told that that was all he could get. Most horrible experience I have ever had at a motel. Will be writing to Cooperate office.Owner: dont bother answering becauseyou will be just lying.
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November 2022 by Racheal Solis
Rep and owner were very rude when it came to explaining abt there d*** service..they a 50 dollars deposite plus ur stay$ plus if u have a dog 20 added smh ...Walkability: Smh
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October 2022 by Ozkar-F
Stay here if you are just passing by. The price is probably fair for what you get; not a lot of fanciness or luxury here. Just a comfortable bed to sleep in, enough room space to do some work or organize you field work notes. It's a one-story hotel without many of the typical amenities you'll find at other more touristic ones. Feels dusty everywhere due to all the contractors' trucks and dry season around this area. Plus there seems to be a lack of maintenance/cleaning around the general areas outside and parking lot. If you are visiting this town on a vacation or for any other leisure purposes, you'll be better off staying at the other newer, better brand hotels at the other end of town.
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September 2022 by Wes Becker
I reserved a room for two nights. Several people and myself got sick after dinner. Next Morning went to check out and go home. They would not give me a receipt for the night I stayed. They said I would be billed for two days. Very poor management, Will never visit this place again. I will be disputing this charge on my card. Zero stars from me!! Best Western lost my business forever!!!
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September 2022 by Desiree Tamez
Got up this morning to get my family breakfast. The people already there were friendly and even warned me about the coffee being cold. I later heated up my coffee and started making waffles, the waffle mix was watery that i made a mess. (Not that i wasn't going to wipe it or ignore it.)Then I finally got some plates made and stacked them for my walk back when I was told NOT to take them to my room. Their reason was because they didn't want me to make a mess. (? yet they offer a fridge and microwave in the room) I responded with " if I had know that food wasn't allowed in the room then I wouldn't have ate in it last night. ?
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September 2022 by Ricardo Ramirez
Excellent maintenance, clean rooms, comfortable beds and good breakfast. Couldn't ask for better ?
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September 2022 by Doug Becker
Don't stay here. Had reservations for Fri and Sat nights. Got sick, I have cancer, manager would not refund Sat. He told me he had the money, nothing I could do. He would not give me a receipt.
