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November 2023 by Ashley
I had stopped by just to look at there ford bronco sport vehicles….I ended up test driving one. Freddie showed us all the cool features that the bronco had after driving it which he was well versed in. Mario our financer was very professional and helped us with the final paper work to buy the car. The only thing at the end is when I got home in my new car it was very dusty inside with foot prints on the floor under the mats. The ac vents had dust in them dash board dusty….I assumed that this was something they clean up since I purchased it from them. Needless to say that was disappointing to see.
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October 2023 by Leeanna Rosel
1st time buying online and the service was beyond exceptional and very fast!! I got approved and picked up my Jeep that same day. I would 100% recommend to purchase a vehicle from them. They are very professional and transparent. Will definitely go back for another vehicle in the near future.
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October 2023 by Andrew Yoo
I buy 2-3 trucks every year and Ryan and his team Vinny Bert and JC are world class. Had paper work ready signed and drove back in time for my son’s birthday dinner. Thanks again for giving me best value highly recommend.
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October 2023 by Angelica Lopez
Our experience with Ford has always been a good one. Bobby Gomez has been there for us all the time. We are very grateful for the service we get there. We always recommend friends and family members to go there. A Big Thank You to Bobby and all the staff at Hacienda Ford of Alice. Keep up the good work.?
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October 2023 by Dustin Leinen
First time buying a car online, without a test drive. We live in and Austin and we were down to one vehicle after an accident.I have to say……great guys at Hacienda!JC & Vinny helped me purchase a truck site unseen. I have to say it was the easiest vehicle purchase I’ve ever made! They were up front with all the details and made the process very easy!Truck arrived exactly es described this week! Delivery guys were great and delivered it to me directly at my home!! Thanks again guys!!
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September 2023 by Fantasia Benavides
Jon Gonzales at Alice hacienda Ford did an amazing job helping us find the perfect vehicle for my family! He was quick and honest, offering the best deals and options!! The process was easy and we got to drive away in a new suv same day!! Highly recommend! Ask for Jon G. Your new car is waiting!!!
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September 2023 by Luis Balderaz
The best dealership I ever had the pleasure of working with. Very honest with everything. Very smooth transaction. Thank you John Gonzalez
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September 2023 by Brenda Reese
They got my truck in way before they said they would like a week before they done all the insurance calling.They took very good care of us we will be using them again. They even bought our truck to us after it was ready and we live about 13 miles out.Also Jenna the service person was always awesome to talk too Thank all of you very much.
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September 2023 by Ron Gunner Retzlaff
My wife and I decided we were looking to replace our vehicles. After searching Ford's inventory, we found that we only had to drive to Alice to find what we were looking for. Freddie Farias and the entire Hacienda Ford team were fantastic to work with. We received fair trade in values, got the exact vehicles we wanted and would work with them again in a minute. I highly recommend them for your new or used vehicle needs.
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September 2023 by Delma Chavez
The best Saturday morning greetings as you walk in the door, were very special, with a friendly smile, meeting you at the door with a handshake, thanks to all of you. Elly Gonzalez you're the best. JC SURE DID MISS YOU! Tres Lopez awesome work, you were very thorough with all the forms. Thanks to the chef for the best BBQ. RYAN & VINNY THANKS FOR THE GREAT WELCOME ON FRIDAY!!
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August 2023 by Danny Luna
I was very satisfied with the service, I received here. They young lady was very attentive. They took care of my vehicle in a timely manner. There was hardly no customers. The only thing is that the mechanic told the young lady that it took him longer to rotate the tires on my truck, because the lug nuts were swollen cause of the use. I told her never heard that story in my life. It’s just an excuse for his delay. The air pressure on the tires was not checked either.
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July 2023 by alejo sembrano
I made an appointment to change the oil and balance tires. They told me they would pick up my truck at my house at 9am. They never came so at 1130 I went there to get my truck serviced. They told me they were having people issues. So I spend 2 hours waiting for my truck till it was ready. They should not promise to come get a vehicle if they are not going to do it. They didnt even call me. That is messed up. I felt like just going across the street and exchange for a Chevy.
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July 2023 by Christine Gonzalez
Quickest and easiest process ever. Sandra Valerio had everything ready to go. The finance department was very thorough and answered my questions.
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July 2023 by J B
I have bought 5 vehicles in total from Jon Isaac Gonzalez. This last go around I bought two vehicles from him an SUV and a truck. He is always professional, makes the process easy, doesn’t pressure us, and keeps us in the loop with what’s going on. Highly recommend Jon, and the friendly staff at Hacienda Ford.
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June 2023 by Cecilia Fawcett
From start to finish, Hacienda Ford hospitality is unmatched. Kudos to the GM Katherine Mata for developing such a well-run team.Shout out to Bert Lopez who is a true professional and a man of his word! Mario, in finance, for the commendable job he did with the paperwork!And for the most important, Sandra Valerio, who was the key salesperson in helping me choose my dream car!Thank you Hacienda Ford!! You are all awesome and true professionals! Thank you!
